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Job Details

Locations
MI - Grand Rapids
Job ID
32023

Description and Requirements

Job Description: Responsible for driving business sales, retention and growing existing client revenue. Manage client relationships and drive profitability, satisfaction, and organic growth. 

Responsibilities: 
  • Develop and maintain business relationships with sales associates, underwriters, and insurance company representatives.
  • Solicit submissions from sales associates.
  • Provide quotes for insurance coverage and successfully place accounts.
  • Accountable for full cycle recruitment, management, and development of assigned team. Includes monitoring and directing work, performance management, and training. 
  • Handle complaints and inquiries.
  • Communicate account and business problems to branch or division manager. Includes complaints and potential errors and omissions incidents.
  • Collect unpaid receivables from sales associates. Utilize company’s accounting system.
  • Obtain and maintain production levels established by branch or division manager.
  • Keep current with insurance products offerings and industry trends, including advantages and disadvantages.
  • May, based on business needs and book size, assume people‑management responsibility for client service and underwriting staff.

Knowledge, Skills and Abilities:
  • 3-5 years of experience in insurance brokerage, carrier, or related business sales experience. Includes calling on senior executives. 
  • College degree preferred. 
  • Must hold or will obtain Property & Casualty and/or appropriate business licensure. 
  • Extensive knowledge of insurance coverages/products. 
  • Experience developing and maintaining strong working relationships with customers and prospects. 
  • Strong problem-solving skills. Ability to comprehend customer needs and recommend solutions.  
  • Ability to work effectively in a team environment and across all organizational levels.
  • Excellent verbal, written, and interpersonal communication skills. 

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid family leave benefit as well as paid holiday time.