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Job Details

Locations
FL - Jacksonville, NC - Charlotte
Job ID
32021

Description and Requirements

General Description: 

The Benefit Administrator I is responsible for preparing accurate and timely insurance quotes to support brokers and sales teams. This role works closely with carriers, underwriters, and internal partners to ensure competitive pricing, guidelines, and a smooth quoting process from request through delivery.

 

Responsibilities:

  • Review, analyze, and prepare information for small and large group RFP’s across multiple states.
  • Process carrier quotes through carrier systems, Rating HUB, or direct submission to carriers.
  • Maintain a strong working knowledge of state-specific and carrier-specific quoting requirements.
  • Create and manage portals for IMQ collection; monitor completion status and communicate updates to the broker or AE.
  • Review carrier proposals for accuracy and completeness.
  • Track quote status and follow up with carriers to meet deadlines and service-level expectations
  • Organize and present quotes in a clear, professional format for the broker or AE.
  • Provide regular status updates to broker or internal staff on quotes, underwriting progress, and outstanding requirements.
  • Create and maintain accurate census spreadsheets in carrier-required formats.
  • Update the client database on an ongoing basis and create/maintain case files containing critical client information in accordance with established workflows.
  • Coordinate with team members to ensure service and turn-around times meet Emerson Rogers standards.
  • Develop and maintain strong working relationships with carriers and internal staff.

 

Knowledge, Skills and Abilities:

  • Entry level position. 1 year of employee benefits experience preferred. 
  • High School Diploma or GED degree required. Bachelor’s degree a plus.
  • Familiar with benefit plans a plus. Eager to learn new concepts and further professional development.
  • Working knowledge of Microsoft Office Excel. Includes experience with data entry, formatting, and formulas.

 

Key Skills & Competencies

  • Accuracy and attention to detail
  • Time management and prioritization
  • Analytical and problem-solving skills
  • Professional communication with internal and external partners
  • Ability to adapt to changing carrier requirements and timelines

 


USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.