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Description and Requirements
General Description:
The Benefit Administrator I is responsible for preparing accurate and timely insurance quotes to support brokers and sales teams. This role works closely with carriers, underwriters, and internal partners to ensure competitive pricing, guidelines, and a smooth quoting process from request through delivery.
Responsibilities:
- Review, analyze, and prepare information for small and large group RFP’s across multiple states.
- Process carrier quotes through carrier systems, Rating HUB, or direct submission to carriers.
- Maintain a strong working knowledge of state-specific and carrier-specific quoting requirements.
- Create and manage portals for IMQ collection; monitor completion status and communicate updates to the broker or AE.
- Review carrier proposals for accuracy and completeness.
- Track quote status and follow up with carriers to meet deadlines and service-level expectations
- Organize and present quotes in a clear, professional format for the broker or AE.
- Provide regular status updates to broker or internal staff on quotes, underwriting progress, and outstanding requirements.
- Create and maintain accurate census spreadsheets in carrier-required formats.
- Update the client database on an ongoing basis and create/maintain case files containing critical client information in accordance with established workflows.
- Coordinate with team members to ensure service and turn-around times meet Emerson Rogers standards.
- Develop and maintain strong working relationships with carriers and internal staff.
Knowledge, Skills and Abilities:
- Entry level position. 1 year of employee benefits experience preferred.
- High School Diploma or GED degree required. Bachelor’s degree a plus.
- Familiar with benefit plans a plus. Eager to learn new concepts and further professional development.
- Working knowledge of Microsoft Office Excel. Includes experience with data entry, formatting, and formulas.
Key Skills & Competencies
- Accuracy and attention to detail
- Time management and prioritization
- Analytical and problem-solving skills
- Professional communication with internal and external partners
- Ability to adapt to changing carrier requirements and timelines
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.