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Description and Requirements
General Description:
Provide risk control and risk management analysis and solutions for USI’s most complex Commercial Lines clients.
Responsibilities:
· Analyze loss trends and business issues. Tailor risk control service plan to address adverse trends and exposures to mitigate claims.
· Complete thorough Risk Control Assessments and tailored Risk Improvement Plans to address the needs of each client. Measure financial impact and communicate results to client.
· Partner with claims and analytics/placement colleagues to identify loss trends. Develop a comprehensive risk management program focused on reducing total cost of risk.
· Produce written client-facing recommendations, operational observations, and status reports.
· Interact with carriers' claims and Risk Control professionals and coordinate complementary service plans. Oversee safety and tracking programs.
· Participate in accident investigation process with a focus on future prevention. Develop and implement recommendations for the correction of unsafe action or conditions.
· Develop and deliver training sessions for internal and external stakeholders.
· Introduce and onboard clients onto risk management service client portal system
· Assist in sales and renewal presentations for existing and prospective clients.
· Identify business issues and work with client to develop a plan for resolution. Execute and manage client expectations.
· Maintain awareness of federal, state, and local safety regulations and appropriate industry standards.
· Contribute insights and client solutions in USI team huddle meetings.
· May be responsible for full-cycle management, development, and training of assigned Commercial Lines Risk Control team. Provide guidance and mentorship to less-senior members of the Risk Control team. Support new hire onboarding and team training.
· Steer the development of Risk Control policies on a local and national basis.
Knowledge, Skills and Abilities:
· 10 years + in a Commercial Lines agency with risk management experience.
· Bachelor’s degree preferred. Specialization in Safety, Engineering or related field preferred.
· Professional designations preferred or working towards. Includes CSP, CPCU, ARM, CIH, OHST, CFPS.
· Broad experience in risk management, financing, assessment, strategy and claims management.
· Ability to create and implement a strategic vision about managing risk and obtain buy-in throughout multiple organizations.
· Strong business, project management, problem solving, and data interpretation skills.
· Strong written and verbal communication and interpersonal skills. Ability to work effectively with people at any level of an organization.
- Recognized as one of Insurance Business America’s Top Insurance Employers for the seventh consecutive year (2018-2024).
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance five years in a row (2020-2024).
- Named to Fortune’s 2024 Best Workplaces in Financial Services & Insurance list.
- Honored by Glassdoor as a Best-Led Company in the U.S. in 2024.
- Recognized by Newsweek as one of America’s Greatest Workplaces for Diversity in 2024
Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.