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Job Details

Locations
Remote- Eastern Time Zone
Job ID
30596

Description and Requirements

General Description:  Provide computer services and support to all USI offices and clients. Manage and maintain our Enterprise Network infrastructure and related systems. Contributing on a team providing general Tier-2 and 3 services to the organization.


Note: This is a hybrid role requiring occasional onsite work at our local Data Center in PA&MD.  


Responsibilities:

·        Installation, maintenance, administration, and upgrades of the enterprise Network Infrastructure Platforms.

·        Monitor network systems and data centers to ensure peak performance.

  • Troubleshoot, analyze, and resolve system outages, working with vendors as necessary.

·        Work with applicable parties on network implementation, optimization, security and ongoing management.

·        Develop preventative maintenance programs, business continuity and disaster recovery plans. Maintain, document, and test these plans regularly.

·        Adhere to the design, programming, and application standards and best practices.

  • Work support ticket queues and resolve in a timely manner

·        Resolve operational issues and manage server systems. Including but not limited to maintaining security patch cycles. May require working after hours or on weekends.

  • Other duties as assigned.

Cyber Security Job Responsibilities:

·        Operate in accordance with USI Policies for the Information Security Program (PISP) and USI Standards for the Information Security Program (SISP)

·        Keep up to date with security updates and improvements. Implement improvements as appropriate.

·        Protect systems against unauthorized access by appropriately defining access.

·        Upgrade systems by implementing and maintaining security and technical controls.

Knowledge, Skills and Abilities:

·        CCNA certification is preferred

·        BA/BS degree in technical discipline preferred

·        3+ years’ experience in an enterprise setting

·        Prior experience with router/switch/firewall installation and configuration required

·        Firewall experience required

·        Experience with wireless LAN controllers preferred

·        Understanding of VoIP/Video interaction with the network

·        Experience coding/scripting/APIs and automation is a plus

·        Prior experience with Microsoft Office and ServiceNow preferred

  • Strong organizational skills, excellent communication, and people skills
  • Must be able to work independently and in a team environment

#LI-JM4



Why USI?
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. 

Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition 
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. 

Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.

Committed to a Diverse and Inclusive Workplace
Our award-winning I’m With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.


Nationally Recognized as a Top Insurance Employer

  • Recognized as one of Insurance Business America’s Top Insurance Employers eight consecutive years (2018-2025).
  • Named to Business Insurance’s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
  • Named to Fortune’s Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025). 
  • Certified as a Great Place To Work two years in a row (2024-2025).

Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.


Salary Range:  $90,000 - $105,000.  This is a bonus eligible position with a target incentive of 5%.  

Deadline for application 2/26/26