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Benefit Administrator
Location:
NJ - Elmwood Park, PA - Camp Hill
Apply nowGeneral Description: The Quoting Coordinator is responsible for supporting the marketing proposal needs of the Wholesale team. Includes responding to carrier and/or broker specific questions, ensuring new business, renewals, and broker of record letters meet the requirements of the writing carrier. Coordinate day-to-day customer service and support the broker-Emerson Rogers (ER) relationship. Act as a liaison between the insurance carrier and internal staff. Participate in broker meetings.
Responsibilities:
- Work with brokers determined by value of business and level of difficulty.
- Assist with quoting renewal alternatives and new business.
- Work with Account Executives and vendors to negotiate rates, secure new business, and maintain existing business.
- Process plan changes submitted by Account Executives, Broker Consultants, and Brokers.
- Provide internal staff with follow-up communication and approvals on plan changes and open enrollment issues.
- Provide renewals to appropriate brokers. Save renewal copies from carrier to ER shared drive and forward renewals to appropriate Brokers.
- Enter data into commission database.
- Process new business applications. Ensure cases are installed quickly and accurately by the vendor.
- Respond to carrier, internal staff, and/or broker questions. Assist with claims and billing problems.
- Update client database on an ongoing basis. Create and maintain case files of critical client information based on implemented workflows.
- Coordinate with internal team to ensure quality and turn-around times meet ER standards.
- Stay up to date with insurance regulations, carrier plan options, underwriting rules, and other value-added programs offered by ER to the Brokers.
- Develop and maintain strong working relationships with carriers, vendors, and internal staff.
Knowledge, Skills and Abilities:
- 5+ years of employee benefits experience. Prior experience in a group benefits environment preferred.
- Bachelor’s degree preferred.
- Must hold a Life & Health license or obtain within three months from date of hire.
- Knowledge of health and ancillary plans, carriers, and quoting abilities preferred.
- Strong attention to detail. Efficient and accurate administrative and data entry skills.
- Ability to set priorities and manage deadlines.
- Ability to work independently and in a fast-paced, team environment.
- Strong verbal and written communication skills.
- Working knowledge of Microsoft Office Excel. Includes experience with formatting and formulas.
Physical Demands:
Work is performed in a climate-controlled office environment with minimal noise and limited to no exposure to chemicals or toxins. Employees operate office equipment including telephone - headset, computer, computer monitors, keyboard, mouse, copier, scanner, and mail machine. Physical tasks of job include walking, sitting, standing, bending, and typing.
Analysis of Physical Demands:
- Constantly (over 66% of time) work performed requires employees to use repetitive hand motions such as typing, using a keyboard, and sitting at a desk.
- Frequently (34%-66% of time) work performed requires employees to handle and grasp things, walk on normal surfaces, stand, and bend.
- Occasionally (1%-33% of time) work performed requires employees to drive to client appointments, have repetitive foot movements, walk on uneven or slippery surfaces to and from work and occasionally reach outward to grab things and bend.
- Rarely (< than 1 hour per week) work performed requires lifting/carrying items that range from 10-50lbs, pushing/pulling items that range from 10-50lbs, twisting/turning including reaching over shoulder or above head, kneeling, or squatting.
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
Job ID:
29974