Commercial Lines Sr. Risk Control Consultant
Location:
MI - Grand Rapids, MI - Troy, OH - Cleveland
Apply nowGeneral Description: Provide risk control and risk management analysis and solutions for USI’s
Commercial Lines clients.
Responsibilities:
• Analyze loss trends and business issues. Tailor risk control service plan to address adverse trends and exposures to mitigate claims.
• Complete Risk Control Assessments and tailored Risk Improvement Plans to address the needs of each client. Measure financial impact and communicate results to client.
• Partner with claims and analytics/placement colleagues to identify loss trends. Develop a comprehensive risk management program focused on reducing total cost of risk.
• Produce written client-facing recommendations, operational observations, and status reports.
• Interact with carriers' claims and risk control professionals to coordinate complementary service plans. Oversee safety and tracking programs.
• Participate in accident investigation process with a focus on future prevention. Develop and implement recommendations for the correction of unsafe action or conditions.
• Develop and deliver training sessions for internal and external stakeholders.
• Introduce and onboard clients onto risk management service client portal system.
• Assist in sales and renewal presentations for existing and prospective clients.
• Identify business issues and work with client to develop a plan for resolution. Execute and manage client expectations.
• Maintain awareness of federal, state, and local safety regulations and appropriate industry standards.
• Contribute insights and client solutions in USI team huddle meetings.
Knowledge, Skills and Abilities:
• 5 years + in a Commercial Lines agency with risk management experience.
• Bachelor’s degree preferred. Specialization in Safety, Finance, Engineering, or related field preferred.
• Professional designations preferred or working towards. Includes CSP, CPCU, ARM, CIH, OHST, CFPS.
• Broad experience in risk management, financing, assessment, strategy, and claims management.
• Ability to create and implement a strategic vision about managing risk and obtain buy-in throughout multiple organizations.
• Strong business, project management, problem solving, and data interpretation skills.
• Strong written, verbal, and interpersonal communication skills.
• Ability to work effectively with people at any level of an organization.
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- Recognized as one of Insurance Business America’s Top Insurance Employers for the seventh consecutive year (2018-2024).
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance five years in a row (2020-2024).
- Named to Fortune’s 2024 Best Workplaces in Financial Services & Insurance list.
- Honored by Glassdoor as a Best-Led Company in the U.S. in 2024.
- Recognized by Newsweek as one of America’s Greatest Workplaces for Diversity in 2024
Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
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