Commercial Lines Claims Consultant
Location:
MD - Hunt Valley, PA - Allentown, PA - Blue Bell, PA - Erie, PA - Philadelphia, PA - Pittsburgh, VA - Falls Church, VA - Glen Allen, WV - Charleston
Apply nowGeneral Description: Provide claim advocacy and consulting services for Commercial Lines clients. **This position requires a home office; the employee will work remotely. However, employee must be willing to travel to visit clients as needed.**
Responsibilities:
- Monitor and measure financial impact of USI reviews and communicate results to client.
- Negotiate with carriers to develop special account instructions.
- Analyze loss trends and business issues and tailor claim service plan to address adverse trends and mitigate claim duration, severity and costs using claims management solutions.
- Advocate on behalf of clients on claim denials, reservation of rights, negotiating optimal coverage position.
- Assist client with evaluation and reporting of complex claims.
- Review reserving accuracy on specific claims.
- Develop action plan and assist with resolution of complex/high exposure or high-profile claims.
- Provide guidance on litigation management and medical management solutions.
- Partner with risk control and analytics/placement team to identify loss trends and develop a comprehensive program focused on reducing total cost of risk.
- Contribute insights and client solutions in USI team huddle meetings.
Knowledge, Skills and Abilities:
- 3-5 years in a claims administration role for a Commercial Lines agency required.
- Bachelor’s degree strongly preferred.
- Property & Casualty license required (or ability to obtain the license within 90 days of hire).
- Advanced understanding of Property & Casualty coverage lines (workers compensation, property and/or liability coverage).
- Comfortable with internet-based programs and proficient in Microsoft Office products.
- Effective written and verbal communication skills.
- Ability to work well in a team environment.
- Recognized as one of Insurance Business America’s Top Insurance Employers for the seventh consecutive year (2018-2024).
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance five years in a row (2020-2024).
- Named to Fortune’s 2024 Best Workplaces in Financial Services & Insurance list.
- Honored by Glassdoor as a Best-Led Company in the U.S. in 2024.
- Recognized by Newsweek as one of America’s Greatest Workplaces for Diversity in 2024
Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
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