Sr. Program Manager - Entertainment Sector

General Description: Responsible for driving top line program growth, overall team production and profitability for one or multiple Programs under management.  

Responsibilities: 

• Responsible for interviewing, hiring, training, and development of the team. 
• Manage employees through performance reviews, performance improvement plans, setting priorities, developing work plans and schedules, handling department issues, recording time and attendance, and approval of expense reports. 
• Identify, plan, and resolve routine department coverage and workload issues. Take necessary action to resolve issues.
• Provides management oversight and P&L responsibility for specific insurance programs.  
• Recommend to management the authority levels for underwriting staff and amendments or enhancements to applicable program.  
• Manage applicable program parameters. Includes portfolio metrics and program strategy. Ensure underwriting profitability and compliance aligns with carrier and regulatory standards.
•  Serve as the most senior subject matter specialist for applicable program. Underwrite the most highly complex assignments. Determine appropriate price and develop rate tables, coverage grant, terms, and conditions. 
• Market company products and services through defined distribution sources. Develop and maintain applicable agency, broker, and account relationships. 
• Collaborate with actuarial, operations, loss control, and claims functional staff in the execution of agreed program strategy and identification of program opportunities.
• Provide leadership support to less experienced staff.

Knowledge, Skills and Abilities:

• 5 years + of insurance experience, including management experience, in the Entertainment sector. Experience in placement of E&S policies and relationships with Carriers serving the Entertainment sector.
• High school diploma or graduate equivalent degree required. College degree preferred.
• If position requires servicing and/or underwriting direct client responsibilities (verses indirect), Property & Casualty and/or appropriate business licensure is required.
• Working knowledge of Microsoft Office suite of products. 
• Experience managing an underwriting business, product development, customer retention, and claims advocacy for one or more insurance programs.
• Experience participating in the development and implementation of sales and service goals.
• Ability to develop and lead implementation of strategic business initiatives, marketing strategies, and campaigns.
• Ability to provide market intelligence, consultation, and client-specific assistance to producers. 

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