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Insurance Assistant

Location:

TX - Austin

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General Description: Under general supervision, assist account management or underwriting team in service and retention of commercial property and casualty accounts. Responsible for routine tasks and established projects. 

Responsibilities: 
Coordinate information flow to resolve accounting, audit, or underwriting questions/issues.
Verify, invoice, and process insurance policies, endorsements and/or claims. 
Maintain accuracy and completeness of customer database on agency management system. 
Process routine to complex transactions. 
Process and revise draft insurance proposals or quotes.  
Proofread documents for accuracy and completeness.
Answer incoming calls.
Manage in-coming and outgoing mail.
Administer claim reports. 
Review expiration lists. 
May issue binders, policies, and endorsements as directed.  
Create and maintain files according to policies and procedures guidelines. 
Prepare or request loss summaries and/or detailed insurance summaries. 
Assist in reconciliation of accounts receivable by account. 

Knowledge, Skills and Abilities:
1 year + of customer service experience. 
High school diploma or graduate equivalent degree required. 
Experience performing a variety of clerical functions. Includes photocopying, faxing, filing, and data entry.  
Working knowledge of Microsoft Office suite of products. 
Ability to navigate multiple computer systems and applications. Utilize search tools to find information. 
Analytical ability with high attention to detail and accuracy. 
Strong verbal, written, and interpersonal communication skills.  
Strong organizational, multi-tasking, and prioritizing skills.  
Ability to work effectively in a team environment and across all organizational levels.
Ability to be flexible and adaptable to changing priorities and deadlines.  
Ability to follow policies, procedures, and regulations.  

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.


Job ID:

28783

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Notice to 3rd Party Recruiters

Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
USI Insurance Services LLC ("USI") will not accept submission of any resumes or referral of any candidates to USI by any external recruiter or recruitment agency by any means (including via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a written contract for a specified position properly executed by an authorized member of the USI Talent Acquisition team. Any information submitted relating to any such individuals will become the property of USI, and USI will not be responsible for, or owe any fees associated with, the submission of any such information or referral of any such candidates.

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