DBAR Supervisor

General Description:  The Direct Bill Commissions Receivable Supervisor will supervise the work product and manage the performance of a team of accountants to ensure department quality standards are met and exceeded. Manage the commission receivables collection process and the associated bad debt allowance.

• Responsible for providing direction, training, coaching, and quarterly and annual reviews.
• Develop quarterly and annual goals to meet allowance reduction and ensure collaboration with team members to adequately track progress towards achievement of these goals. Report progress management on a monthly basis.
• Ensure monthly regional meetings are scheduled and review content before the meetings.  Ensure open items from these meetings are resolved or addressed prior to subsequent meetings. Attend regional meetings on a regular basis.   
• Manage workload assignments to ensure reduction in past due balances.
• Work with insurance carriers to ensure timely remittance of commissions
• Dunning Notices
• Statements
• Monthly meetings with Larger Carriers as needed
• Perform account reconciliations to identify billing discrepancies and work with the account management team to correct invoices
• Identify issues involving carrier remittance and work with Direct Bill Staff to resolve issues such as ACH Remittance, Name change, or Contract updates
• Work with Direct Bill Processing team to clear reconciling items on remittance statements
• Work to reduce overall receivable balances quarter over quarter
• Calculate Direct Bill allowance calculation for management approval
• Communicate issues to management team as needed
• Regional duties as assigned, may include assignment of region.

Knowledge, Skills and Abilities:

·        Associates Degree required; BA/BS a plus

·        2-3 years of direct bill accounting experience or equivalent is required

·        2-3 years of supervisor experience with a team of 4 or more employees is required

·        Insurance Industry a plus

·        Knowledge of all aspects of commission receivables procedures, including accounts receivable reconciliation.

·        Comfortable with internet-based programs and Microsoft Office products.

·        Knowledge of general accounting

·        Strong work ethic with a defined sense of urgency.

·        Organized self-starter that works well in a team environment.

·        Strong attention to detail and retention of pertinent information.