Commercial Lines Sr. Claims Consultant
Location:
IN - Carmel, IN - Indianapolis, KY - Lexington, KY - Louisville, OH - Cincinnati, OH - Cleveland, OH - Columbus, OH - Dublin
Apply nowGeneral Description: Provide claim advocacy and consulting services for Commercial Lines clients.
Responsibilities:
- Monitor and measure financial impact of USI reviews and communicate results to client.
- Negotiate with carriers to develop special account instructions.
- Analyze loss trends and business issues and tailor claim service plan to address adverse trends and mitigate claim duration, severity and costs using claims management solutions.
- Advocate on behalf of clients on claim denials, reservation of rights, negotiating optimal coverage position.
- Assist client with evaluation and reporting of complex claims.
- Review reserving accuracy on specific claims.
- Develop action plan and assist with resolution of complex/high exposure or high-profile claims.
- Provide guidance on litigation management and medical management solutions.
- Partner with risk control and analytics/placement team to identify loss trends and develop a comprehensive program focused on reducing total cost of risk.
- Contribute insights and client solutions in USI team huddle meetings.
Knowledge, Skills and Abilities:
- 3-5 years in a claims administration role for a Commercial Lines agency required.
- Bachelor’s degree strongly preferred.
- Property & Casualty license preferred.
- Advanced understanding of at least one Property & Casualty coverage line (workers compensation, property and/or liability coverage).
- Comfortable with internet-based programs and proficient in Microsoft Office products.
- Effective written and verbal communication skills.
- Ability to work well in a team environment.
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- Recognized as one of Insurance Business America’s Top Insurance Employers for six consecutive years (2018-2023).
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance four years in a row (2020-2023).
- Recipient of the American Heart Association’s Gold Status for a maintaining a culture of health and well-being five years in a row (2018-2022).
- Visit our Awards and Accolades page for a complete list of industry awards and recognitions!
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
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