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401K Analyst

Location:

NY - Uniondale, OH - Toledo

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General Description:  Responsible for contribution processing on client accounts, quality control, reporting and maintenance of the Retirement Planning Services system.

Responsibilities:

·        Process contribution files received from clients, rollover contribution, platform transfer contributions and loan payoffs as requested by Conversion and Contribution  Specialist

·        Provide technical application support to team members as needed.

·        Research cause and resolve participant account issues.  Complete corrections including calculation of potential lost earnings.

·        Create quarterly participant statements and complete statement checklist.  Work with statement mailing vendor to insure timely delivery to participants.

·        Create and verify accuracy of quarterly reconciliation for clients .

·        Participate in upgrades to department related computer applications, including scheduling, testing, and implementation. Participate in process re-engineering projects.

·        Lead or assist in documenting new or existing work processes.

·        Assist with associate training:  new associates, new processes, new systems enhancements.

·        Assist set-up of new plans on client/participant web site, deactivate web access for client/participants of de-converting or terminating plans.

·        Perform routine maintenance of the voice response unit (VRU) the automated telephone system, lead or assist setting up new plans on VRU.

·        Perform daily balancing of assets between recordkeeping system and custodial account and resolve any issues.  Notify Consultant of any issues not easily resolved.

·        Allocate earnings, fees and revenue sharing (if applicable) to participant accounts.

·        Request payment for fees from custodian.

·        Assist with annual SSAE-18 testing of automated system, and data collection for CPA.

·        Establish effective working relationships with Internal Partners, Clients and Vendors.

·        Work with Internal Partners and Vendors to ensure accurate and timely response to all outstanding client/plan issues and product deliverable completion.

·        Work with all partners in a manner that fosters mutual respect and teamwork.

·        Respond to requests from all partners by stated timeframes.

·        Review emails within 24 hours, client voicemails within 2-4 hours.

·         Participate in personal and professional development opportunities.

Knowledge, Skills and Abilities:

  • High level of computer literacy including strong working knowledge of Windows, Excel and Word.
  • Ability to meet deadlines, strong attention to detail and ability to self-check work.
  • Excellent problem solving skills, creative and innovative. Self-motivated team player.
  • Experience with Schwab Retirement Technologies (SRT) ideal.
  • Understanding of defined contribution retirement plan operations.
  • Understanding of daily valuations and daily processing.
  • Strong organizational, time management and communication skills.
  • College degree preferred

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.


$45,000 - $55,000

Job ID:

28320

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Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
USI Insurance Services LLC ("USI") will not accept submission of any resumes or referral of any candidates to USI by any external recruiter or recruitment agency by any means (including via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a written contract for a specified position properly executed by an authorized member of the USI Talent Acquisition team. Any information submitted relating to any such individuals will become the property of USI, and USI will not be responsible for, or owe any fees associated with, the submission of any such information or referral of any such candidates.

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