Senior Account Manager - Employee Benefits
Location:
GA - Atlanta
Apply nowUSI Insurance Services is hiring a Sr. Employee Benefits Account Manager for our team in Atlanta, Georgia!
This team is currently working a hybrid schedule with flexible in-office days each week.
General Description: Manages complex Employee Benefit insurance accounts and services as their day-to-day contact.
Responsibilities:
- Manage a complex book of business with various funding methods and increased levels of customization.
- Provide proactive, personalized support to assigned clients. Act as the primary contact between clients and insurance carriers.
- Provide insurance expertise to clients and act as a knowledge resource for other members of the Account Management team.
- Manage client renewals and negotiate with carriers on behalf of clients.
- Lead client meetings regarding renewal and utilization results.
- Regular client contact and in-person attendance at client meetings.
- Engage clients, where appropriate, with internal USI Technical Resources.
- Educate, advise and aid clients on all Compliance topics. Includes, but not limited to, ERISA, COBRA, FMLA, 5500s and Health Care Reform.
- Conduct on-site meetings to communicate or administer benefit plans.
- Develop employee communications for renewal changes, enrollment procedures, miscellaneous benefit changes and/or clarifications.
- Participate in peer review as both a participant and a reviewer of standards client deliverables.
- Develop training content and deliver it to the Account Management team.
Knowledge, Skills, and Abilities:
- 4+ years of experience in employee benefits industry. College degree preferred.
- Prior customer service experience is preferred.
- Must hold or be willing to earn life and disability insurance license.
- Comfortable with internet-based programs and Microsoft Office products.
- Ability to set priorities and manage deadlines.
- Ability to carry out complex tasks with many concrete and abstract variables.
- Ability to work in a fast-paced, team environment with minimal instruction.
- Ability to communicate in a clear, concise, and concrete way in front of an audience.
- Ability to define problems and generate potential solutions.
- Keep informed about industry information, technology, and trends.
- Recognized as one of Insurance Business America’s Top Insurance Employers for six consecutive years (2018-2023).
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance four years in a row (2020-2023).
- Recipient of the American Heart Association’s Gold Status for a maintaining a culture of health and well-being five years in a row (2018-2022).
- Visit our Awards and Accolades page for a complete list of industry awards and recognitions!
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
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