Skip to content

Property and Casualty Regional Technical Resources Leader

Location:

IN - Carmel, IN - Fort Wayne, IN - Indianapolis, KY - Lexington, KY - Louisville, MI - Grand Rapids, MI - Troy, OH - Cincinnati, OH - Cleveland, OH - Columbus, OH - Dublin, OH - Toledo

Apply now Share Share Director of Technical Resources (Midwest) - Cincinnati, OH with Facebook Share Director of Technical Resources (Midwest) - Cincinnati, OH with LinkedIn Share Director of Technical Resources (Midwest) - Cincinnati, OH with Twitter Share Director of Technical Resources (Midwest) - Cincinnati, OH with a friend via e-mail

General Description:  Manages the Property & Casualty Technical Resource practice. Responsible for analytics, placement, claims, risk control and executive and professional risk specialists. Supports renewal and new business within the region.

Responsibilities:

  • Implements the USI Technical Resource Service model across the organization.
  • Responsible for full-cycle recruitment, management, and development of assigned technical resources teams. Establish client and new business assignments.
  • Evaluate staffing and training needs according to USI’s technical service model and budget.
  • Act as a point of escalation for team members and clients for most complex technical issues.
  • Contribute ideas and solutions in team meetings for both new and existing clients. Improve the effectiveness of new business, retention and stewardship meetings.
  • Improve the quality and value of existing client programs.
  • Build rapport with largest regional client accounts from a senior technical perspective.
  • Maintain strong relationships with regional insurance carrier contacts. Act as liaison between clients, USI and carriers to manage client service needs.
  • Hold carriers accountable for achieving risk management goals.
  • Contribute to the body of knowledge that differentiates USI’s Property & Casualty practice.
  • Collaborate with regional and national USI peers in building, refining, training and implementing value-add products and services.
  • Maintain close working relationship with regional sales and operations leaders to ensure organizational alignment.
 

Knowledge, Skills and Abilities:

  • 15 years + of property & casualty technical experience with an insurance brokerage. Areas of concentration to include underwriting, risk management, claims, risk control, or legal.
  • Bachelor’s degree in business or related field required.
  • Practice leadership experience or experience managing a team to execute organizational strategy. Strategic planning experience and responsibility for managing a budget.
  • Must hold Property & Casualty insurance license. 
  • Broad knowledge of all property & casualty disciplines. Familiarity with underwriting, program design, limit review and benchmarking, loss forecasting and stratification, risk management, experience modification and classification review, catastrophe modeling, flood zone issues, coverage placement, comparative policy analysis, contractual requirement and coverage review, loss trending and captive feasibility analysis, collateral negotiation and claims advocacy.
  • Experience in interacting with C-suite level executives. Ability to demonstrate general business acumen and financial agility.
  • Self-motivated & detail-oriented. Work independently while motivating a team and prioritizing tasks.
  • Strong verbal and written communication skills. Translate technical subject matter into lay terms with financial impact.
  • Develop working knowledge of the agency automation systems and proprietary USI technologies.

Why USI?
With more than $2.5 billion in revenue and over 10,000 associates across 200+ offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. We invite you to learn more about what makes USI an exceptional place to work!

Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition 
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. 

Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.

Committed to a Diverse, Equitable, and Inclusive Workplace
Our award-winning I’m With U diversity, equity, and inclusion program educated our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer
  • Recognized as one of Insurance Business America’s Top Insurance Employers for six consecutive years (2018-2023).
  • Named to Business Insurance’s annual list of the Best Places to Work in Insurance four years in a row (2020-2023).
  • Recipient of the American Heart Association’s Gold Status for a maintaining a culture of health and well-being five years in a row (2018-2022).
  • Visit our Awards and Accolades page for a complete list of industry awards and recognitions! 

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.


Job ID:

28254

Interested in hearing about other USI Career Opportunities?

Join Our Talent Network!
EEO is The Law - click here for more information
Notice to 3rd Party Recruiters

Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
USI Insurance Services LLC ("USI") will not accept submission of any resumes or referral of any candidates to USI by any external recruiter or recruitment agency by any means (including via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a written contract for a specified position properly executed by an authorized member of the USI Talent Acquisition team. Any information submitted relating to any such individuals will become the property of USI, and USI will not be responsible for, or owe any fees associated with, the submission of any such information or referral of any such candidates.

We endeavor to make this site accessible to any and all users. If you would like to contact us, please email careerinfo@usi.com