Actuarial Administrator (Temporary)

General Description:

Administrator supports the Retirement Consulting Environment, with a main focus on Defined Benefit plan actuarial work. The Administrator will attend training sessions to gain familiarity and competency to promote into a Actuary Analyst role.

Responsibilities:

• Review and process data to allow for the calculation of benefits, determine vesting and other eligibility, and group participants by status type. Accept and review periodic data files and salary extracts for data related projects.
• Calculate all requested benefits, including terminated vested, retired, estimates for actives, and lump sums, as necessary. Participate in the peer review of benefit calculations.
• Perform QDRO calculations in accordance with documentation. Interpret QDRO for benefit calculation in accordance with department standards. Refer to Legal when necessary.
• Prepare and distribute complete communication packages, including election forms, worksheets, waivers, withholding forms, EFT elections, etc.
• Generate benefit statements and support special projects, as needed.
• Assist in the installation of new pension administration clients. Learn format and content of plan documents, especially as it affects outsourcing and benefit calculations (service, compensation, FAE, etc.) Evaluate client needs and recommend service processes.
• Create a detailed record of all calls including nature and date of resolution.
• Design and generate internal and client specific reports. In so doing, maintain time records to support billing process, contribute to production reporting and demonstrate compliance with performance standards. Ensure timely availability of information in support of reports.
• Create and maintain excellent client relationships. Cause assigned clients to understand USICG to be a professional source of solutions to their problems. Foster a friendly and efficient working environment through a team-oriented attitude. Extend these results to the assigned team, as needed. Support marketing efforts, as requested.
• Serve as back-up to other staff members to cover vacation, sickness, extended hours, etc.
• Demonstrate proficiency in Word, Excel, and Access to perform duties. Using prior methods as templates, update for new client or changes to existing client. Support document imaging. Using these and other tools, enhance capability and functionality of our methods and practice.

Knowledge, Skills and Abilities:

• Associate degree, four-year degree desirable
• Two or more years of relevant pension or benefit experience
• Intermediate to advanced computer skills--spreadsheet, database, and word processing
• Ability to think quickly and to assess if questions posed by clients can be answered immediately or need to be researched. Mathematical aptitude
• Detail oriented, highly organized, e.g. tracking status of many activities
• Good oral and written communication skills
• Personable, credible, professional and dependable
• Demonstrates cooperation and collaboration in a team setting
• Ability to manage several concurrent projects; meet deadlines and performance standards
• Professional, friendly phone manner
• Ability to meet client expectations requiring some overtime, intense periods, and coverage of extended hours