Program Manager - Veterinary

• Responsible for interviewing, hiring, training and development of the team. 
• Manage employees through performance reviews, performance improvement plans, setting priorities, developing work plans and schedules, handling department issues, recording time and attendance and approval of expense reports. 
• Identify, plan and resolve routine department coverage and workload issues. Take necessary action to resolve issues.
• Provides management oversight for specific program and will have P&L responsibility. 
• Recommends to management the authority levels for underwriting staff and amendments/enhancements to applicable program. 
• May have ability to grant limited authority to others within their approval level. 
• Serves as a senior subject matter specialist for applicable program and underwrites highly complex assignments, determines appropriate price and develops rate tables, coverage grant, terms and conditions. 
• Markets companies' products and services through defined distribution sources, developing/maintaining applicable agency/broker/direct account relationships. 
• Collaborates with actuarial, operations, loss control, and claims functional staff in the execution of agreed program strategy and identification of program. 
• Provides leadership support to less experienced staff.
• Ensures underwriting profitability and compliance in line with carrier and regulatory standards.
• Perform other job duties as assigned and participate in special projects as required.

• College degree preferred but high school diploma or graduate equivalent degree required.
• 3+ years of insurance experience. 
• 1+ years of management experience. 
• Proficient in MS Office suite of products.
• Ability to develop and lead implementation of strategic business initiatives, marketing strategies, and campaigns.  
• Ability to participate in the development and implementation of sales and service goals to ensure that organizational and customer goals are met.  
• Ability to provide market intelligence, consultation, and client-specific assistance to producers.  
• Insurance programs customer retention and claims advocacy experience.  
• Insurance program product development experience. 

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.