CL SR Claims Consultant
Location:
DE - Wilmington, PA - Blue Bell, PA - Pittsburgh, VA - Falls Church, VA - Glen Allen, VA - Norfolk, WV - Charleston
Apply nowGeneral Description: Provide claims advocacy and consulting services for USI’s most complex Commercial Lines clients.
Responsibilities:
- Conduct claim reviews in conjunction with service plan. Monitor and measure financial impact of USI reviews and communicate results to client.
- May work on accounts throughout the region.
- Negotiate with carriers to develop special account instructions.
- Analyze loss trends and business issues.
- Tailor service plan to address adverse trends and mitigate claim duration, severity and costs using claims management solutions.
- Advocate on behalf of clients on claim denials, reservation of rights, negotiating optimal coverage position.
- Assist client with evaluation and reporting of complex claims.
- Review reserving accuracy on specific claims.
- Develop action plan and assist with resolution of complex/high exposure or high-profile claims.
- Provide guidance on litigation management and medical management solutions.
- Partner with risk control and analytics/placement team to identify loss trends and develop a comprehensive program focused on reducing total cost of risk.
- Contribute insights and client solutions in USI team huddle meetings.
- Navigate clients through complex claims including Employment Practices Liability (EPL), Directors & Officers (D&O) and Errors & Omissions (E&O)
- Evaluate third-party administrators (TPAs) and install TPA or carrier alongside client.
- Remain current with Carrier and TPA service and technology capabilities, industry trends, development around key case law, and industry claims solutions.
Knowledge, Skills and Abilities:
- Minimum 5+ years of insurance claim related experience.
- Ability to work well in a team environment.
- Detailed understanding of multiple lines of commercial lines coverage (General Liability, Property, Workers Compensation, or Auto & Management Professional). Claims expertise in at least one line.
- Transportation claims experience is preferred, but not required.
- Knowledge of claim handling and claim adjudication processes and procedures.
- Understanding of experience mods, reserve analysis, collateral, loss forecasting, etc...
- May work on accounts throughout the region, not just Blue Bell, PA
- Strong written and verbal communication skills, with an emphasis on communicating effectively to C-suite.
- Property & Casualty license preferred or ability to obtain within first 3 months.
- Excellent time management skills.
- Proficient computer skills relevant to Microsoft Excel, Outlook, Image Right, and other web-based applications.
- Bachelor’s degree strongly preferred.
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
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