U.S. Risk AR Manager

General Description:  The USR Accounts Receivable Manager is responsible for managing Cash Receipts and the Accounts Receivable department in accordance with USR AR policies and procedures.

Responsibilities:

• Manages Cash Receipts department to ensure complete, accurate and timely recordkeeping of incoming cash and EFT transactions
• Manage AR department in accordance with USR’s AR collection policy
• Manage PTO requests, approve timecards and performance management
• Act as an expert resource on accounts receivable matters
• Calculate bad debt reserve quarterly and conduct collection calls in advance to minimize reserve adjustments through collection
• Manage Direct Bill collection staff to resolve billing discrepancies and collect past due commissions from carriers on timely basis
• Assist with acquisition transitions and processing
• Conducts training on AR policy and applicable agency management system Client Ledger for new acquisitions
• Hire and train new employees on cash receipt and AB & DB receivable policies and procedures
• Other projects and analysis as requested by Controller or Corporate Finance.
• Process improvements
• Resolve Agent concerns

Knowledge, Skills and Abilities:

• College Graduate with Degree in Accounting or Finance
• 6-8 years of accounting experience required; 3 years at a supervisory level required; 2-3 years of AR collection experience
• Thorough knowledge of all aspects of banking procedures as regards to cash receipt posting and bank reconciliations
• Prior Accounts Receivable experience at a supervisory level
• MS Office and Excel proficiency required
• Knowledge of general ledger accounting; escheatment experience a plus
• Strong work ethic with a defined sense of urgency
• Organized self-starter that works well in a team environment
• Strong attention to detail and retention of pertinent information
• Demonstrated strong organizational and time management skills
• Must be able to communicate effectively with a variety of people who have different skill levels of technical competence
• Must be able to communicate clearly and concisely both orally and in writing
• Demonstrated excellent customer service approach in all situations

Physical Demands:

Work is performed in a climate controlled office environment with minimal noise and limited to no exposure to chemicals or toxins.  Employees operate office equipment including; telephone - headset, computer, computer monitors, keyboard, mouse, copier, scanner and mail machine.  Physical tasks of job include; walking, sitting, standing, bending and fingering.

Analysis of Physical Demands:

• Constantly (over 66% of time) work performed requires employees to use repetitive hand motions such as fingering, using a keyboard, and sitting at a desk
• Frequently (34%-66% of time) work performed requires employees to handle and grasp things, walk on normal surfaces, stand and bend
• Occasionally (1%-33% of time) walk on uneven or slippery surfaces to and from work and occasionally reach outward to grab things and bend
• Rarely  (< than 1 hour per week) work performed  requires Lifting/Carrying  items that range from 10-50lbs, pushing/pulling  items that range from 10-50lbs,  twisting/ turning including reaching over shoulder or above head , kneeling or squatting