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IT Systems Analyst


Remote- Central Time Zone, Remote- Eastern Time Zone, Remote- Mountain Time Zone

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General Description: Responsible for supporting new system initiative efforts. Define systems capabilities (custom or purchased) to enable the business to grow. Performs project management activities for the approved systems initiative efforts.


Act as liaison between business users and the IT team

Research problems and plan solutions Recommend software and system changes

Interact with customers to learn and product business requirements 

Transform user requests into business requirements and technical specifications

Define “as is” and “to be” workflows and review with line of business leaders

Define the scope of the project in collaboration with line of business leaders

Develop business cases for systems enhancements

Develop a schedule for project completion that allocates the resources to project activities

Develop and maintain project plans, issues logs and tasks in a system of record

Review project plans with those affected by project activities; revise schedule as needed

Develop test plans and test cases Manage system testing and coordinate User Acceptance Testing (UAT)

Execute projects according to established project plan

Interface with vendors to ensure vendor compliance to contractual agreements

Work with business leaders to implement projects and applications changes

Coordinate with development teams on solutions to meet business requirements

Monitor the progress of the project and adjust as necessary to ensure the successful completion of the project

Review the quality of the work completed with the team to ensure that it meets the project standards

Ensure that projects and systems are delivered to end user satisfaction

Develop forms and records to document project activities

Knowledge, Skills and Abilities:

3-5 years IT experience

1+ years of Project management and/or 3+ years of System/Business Analyst experience

Bachelor’s degree or equivalent preferred

Must be team orientated and enjoy a hands-on approach to problem solving

Able to manage multiple and rapidly changing, high visibility priorities and projects

Experience with accounting or finance projects strongly preferred

Experience with Insurance a plus

Familiarity with SQL queries a plus

Experience with Agile or software development methodology a plus

Physical Demands:

Work is performed in a climate-controlled office environment with minimal noise and limited to no exposure to chemicals or toxins. Employees operate office equipment including telephone - headset, computer, computer monitors, keyboard, mouse, copier, scanner and mail machine. Physical tasks of job include walking, sitting, standing and bending.

Analysis of Physical Demands:

Constantly (over 66% of time) work performed requires employees to use repetitive hand motions such as typing, using a keyboard, and sitting at a desk.

Frequently (34%-66% of time) work performed requires employees to handle and grasp things, walk on normal surfaces, stand and bend. 

Occasionally (1%-33% of time) work performed requires employees walk on uneven or slippery surfaces to and from work and occasionally reach outward to grab things and bend.

Rarely (< than 1 hour per week) work performed requires lifting/carrying items that range from 10-50lbs, pushing/pulling items that range from 10-50lbs, twisting/ turning including reaching over shoulder or above head, kneeling or squatting.



USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

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