Sr Business Analyst

General Description: Responsible for supporting new system initiative efforts. Define systems capabilities (custom or purchased) to enable the business to grow. Perform project management activities for the approved systems initiative efforts.

Responsibilities:

• Research problems and plan solutions. Recommend software and system changes. Coordinate development to meet business requirements.

• Act as liaison between business users and the IT team.

Develop business cases and financial models for systems enhancements and net new systems.

• Interact with customers and transform user requests into business requirements and technical specifications.

• Define “as is” and “to be” workflows and review with line of business leaders.

• Performs comparative evaluation of internal duplicative systems and system alternatives. Present recommendations and findings to senior management.

• Subject matter expert (SME) in retirement/consulting and/or sales workflows and applications.

• Work with business leaders and IT to implement projects and systems changes.

• Manage system conversion activities including data mapping, data analysis, system configuration.

• Define and maintain systems analysis standards, deliverables, and processes.

• Develop and maintain project plans, issues logs and tasks in a system of record.

• Review project progress with project team including senior management.

• Manage accountability of tasks for project members.

• Write periodic project status reports for management.

• Interface with vendors to ensure vendor compliance to contractual agreements.

• Manage/assign/coordinate USI CG assigned ServiceNow tickets.

• Coordinate/manage the USI CG IT Project management process from BNR initiation through project completion.

Cyber Security Job Responsibilities:

• Operate in accordance with USI Policies for the Information Security Program (PISP) and USI Standards for the Information Security Program (SISP).

• Keep up to date with security updates and improvements. Implement improvements as appropriate.

• Protect systems against unauthorized access by appropriately defining access.

• Upgrade systems by implementing and maintaining security and technical controls.

Knowledge, Skills and Abilities:

• 5-7 years of IT and/or systems experience.

• Bachelor's degree or equivalent experience preferred.

• Project management experience.

• Familiarity with SQL a plus.

• Experience with retirement services,, sales applications and workflows a plus.

• Team orientation and hands-on approach.

• Experience with Agile or software development methodology a plus.

• Able to manage multiple and rapidly changing, high visibility priorities and projects.

Physical Demands:

Work is performed remote or in a climate-controlled office environment with minimal noise and limited to no exposure to chemicals or toxins. Employees operate office equipment including telephone - headset, computer, computer monitors, keyboard, mouse, copier, and scanner. Physical tasks of job include walking, sitting, standing, and bending.

Analysis of Physical Demands:

• Constantly (over 66% of time) work performed requires employees to use repetitive hand motions such as typing, using a keyboard, and sitting at a desk.

• Frequently (34%-66% of time) work performed requires employees to handle and grasp things, walk on normal surfaces, stand, and bend.

• Occasionally (1%-33% of time) work performed requires employees walk on uneven or slippery surfaces to and from work and occasionally reach outward to grab things and bend.

• Rarely (< than 1 hour per week) work performed requires lifting/carrying items that range from 10-50lbs, pushing/pulling items that range from 10-50lbs, twisting/turning including reaching over shoulder or above head, kneeling or squatting.