Cl Senior Systems Analyst

General Description: Responsible for supporting new system initiative efforts. Define systems capabilities (custom or purchased) to enable the business to grow. Performs project management activities for the approved systems initiative efforts.

Responsibilities:

• Research problems and plan solutions. Recommend software and system changes. Coordinate development to meet business requirements.

• Act as liaison between business users and the IT team.

• Interact with customers and transform user requests into business requirements and technical specifications in conjunction with PMO.

• Develop test plans and test cases. Manage system testing and coordinate User Acceptance Testing (UAT).

• Subject matter expert (SME) in insurance and/or applications.

• Work with PMO and IT to implement projects and systems changes.

• Define and maintain systems analysis standards, deliverables, and processes.

• Develop and maintain project plans, issues logs and tasks in a system of record.

• Review project progress with project team including senior management.

• Manage accountability of tasks for project members.

• Write periodic project status reports for management.

• Interface with vendors to ensure vendor compliance to contractual agreements

• Handling project administrative tasks

Cyber Security Job Responsibilities:

• Configure, develop, design, architect, implement, acquire, and operate systems in accordance with:

o USI Policies for the Information Security Program (PISP)

o USI Standards for the Information Security Program (SISP)

• Keep up to date with security updates and improvements to safeguard information system assets by identifying and solving potential and actual security problems.

• Protect systems against damage, changes, or illegal access by defining access privileges, control structures, and resources.

• Implement security improvements by assessing current situation; evaluating trends; anticipating requirements.

• Upgrade systems by implementing and maintaining security and technical controls.

Knowledge, Skills and Abilities:

• 5-7 years IT and/or systems experience. Bachelor’s degree or equivalent preferred.

• Project management experience.

• Experience with Agile or similar software development methodology

o Building user stories and assigning points

o Leading Scrums (Srum Master)

o Coordinating activies

o Resolving issues as appropriate

• Experience with Azure Devops or similar tool

• Familiarity with SQL a plus.

• Experience with insurance or sales applications and workflows a plus.

• Team orientation and hands-on approach.

• Able to manage multiple and rapidly changing, high visibility priorities and projects.

• Experience working with remote and offshore teams

• Strong written and verbal communication skills

• Strong prioritization skills

Physical Demands:

Work is performed in a climate-controlled office environment with minimal noise and limited to no exposure to chemicals or toxins. Employees operate office equipment including telephone - headset, computer, computer monitors, keyboard, mouse, copier, scanner and mail machine. Physical tasks of job include walking, sitting, standing and bending.

Analysis of Physical Demands:

• Constantly (over 66% of time) work performed requires employees to use repetitive hand motions such as typing, using a keyboard, and sitting at a desk.

• Frequently (34%-66% of time) work performed requires employees to handle and grasp things, walk on normal surfaces, stand and bend.

• Occasionally (1%-33% of time) work performed requires employees walk on uneven or slippery surfaces to and from work and occasionally reach outward to grab things and bend.

• Rarely (< than 1 hour per week) work performed requires lifting/carrying items that range from 10-50lbs, pushing/pulling items that range from 10-50lbs, twisting/ turning including reaching over shoulder or above head, kneeling or squatting.