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Senior Innovation Leader


Remote- United States

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USI is one of the largest insurance brokerage and consulting firms in the world, delivering property and casualty, employee benefits, personal risk, program and retirement solutions to large risk management clients, middle market companies, smaller firms and individuals. USI connects over 8,000 industry-leading professionals from approximately 200 offices to serve clients’ local, national and international needs. USI has become a premier insurance brokerage and consulting firm by leveraging the USI ONE Advantage®, an interactive platform that integrates proprietary and innovative client solutions, networked local resources and enterprise-wide collaboration to deliver customized results with positive, bottom line impact. USI attracts best-in-class industry talent with a long history of deep and continuing investment in our local communities.

The Opportunity

We are creating the future of customer engagement in the Insurance marketplace. We have a vision, and are looking for an experienced Innovation Leader to guide the development of new concepts from early research to development of proof of concept and ultimate deployment in Production. The role includes the investigation and application of emerging technologies as well as more established technologies to create differentiating products, creating a different and better experience for our customers.  

  • Lead the development of innovation concepts; working closely with the Corporate Leadership team to provide feedback and input for long-term innovation strategy and vision.
  • Manage innovation projects in current pipeline.
  • Develop tools to gather ideas and concepts from team, to include in project pipeline.
  • Define research efforts that support innovation concepts.
  • Work collaboratively with the other technology teams to support the innovation efforts.
  • Identify areas of opportunity through primary/secondary research, observation, and trends.
  • Develop value propositions and business models for all innovation concepts.
  • Develop high-level business cases for all innovation concepts.
  • Lead effort to Patent ideas developed within USI.
  • Work with internal and external resources to bring concepts to a Proof-of-Concept prototype.

The Candidate

We are seeking candidates with this experience, knowledge, and abilities:

  • First class product management skills: demonstrated ability to organize and manage complex product roadmaps, while simultaneously meeting key deadlines is essential as is the ability to bring projects to successful completion. 
  • Experience leading innovation/product project teams.
  • Vendor/partner management and collaboration.
  • Market research analysis and synthesis.
  • Value proposition development.
  • Business model development.
  • Creative problem solving.
  • Proof of concept or prototype development/experience.
  • Proven insurance brokerage knowledge and experience.
  • Exceptional communication skills, both written and oral, combined with the ability to make formal presentations to both internal and external customers.
  • Works well with geographically dispersed teams; interacts effectively with staff at all levels within the organization to gain the respect and cooperation of resources, is consumer oriented.
  • Well-developed influencing skills, strength of character, tenacity and cultural sensitivity; can be persuasive and effective.
  • Strong interpersonal skills & a good listener (knows when to seek input and when to make own decisions).
  • Independent/fact-based decision-maker with good judgement, complemented by strength of personal convictions and persuasive style, autonomous and self-managed; motivated.
  • Understands and is familiar with trends/competitor activity in field of expertise and is willing to learn, understand and apply new technologies.
  • Acts with a sense of urgency and is results oriented, marked by high personal standards and commitment; balanced persona – professional in demeanor yet receptive and approachable.
  • Demonstrated ability to provide effective organizational leadership.
  • 5-7 years of innovation or product development/management experience.
  • Bachelor’s degree / MBA (or similar level qualification desired).
  • Ability to Travel as needed.


USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

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Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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