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Senior Program Manager


GA - Atlanta, GA - Carrollton

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General Description: The Program Manager is responsible for driving growth and profitability for the Program under management.  

  • Responsible for interviewing, hiring, training and development of the team. 
  • Manage employees through performance reviews, performance improvement plans, setting priorities, developing work plans and schedules, handling department issues, recording time and attendance and approval of expense reports. 
  • Identify, plan and resolve routine department coverage and workload issues. Take necessary action to resolve issues.
  • Provides management oversight for specific program and will have P&L responsibility. 
  • Recommends to management the authority levels for underwriting staff and amendments/enhancements to applicable program. 
  • May have ability to grant limited authority to others within their approval level. 
  • Serves as a senior subject matter specialist for applicable program and underwrites highly complex assignments, determines appropriate price and develops rate tables, coverage grant, terms and conditions. 
  • Markets companies' products and services through defined distribution sources, developing/maintaining applicable agency/broker/direct account relationships. 
  • Collaborates with actuarial, operations, loss control, and claims functional staff in the execution of agreed program strategy and identification of program. 
  • Provides leadership support to less experienced staff.
  • Ensures underwriting profitability and compliance in line with carrier and regulatory standards.
  • Perform other job duties as assigned and participate in special projects as required.

Knowledge, Skills and Abilities:
  • College degree preferred but high school diploma or graduate equivalent degree required.
  • 3+ years of insurance experience. 
  • 1+ years of management experience. 
  • Proficient in MS Office suite of products.
  • Ability to develop and lead implementation of strategic business initiatives, marketing strategies, and campaigns.  
  • Ability to participate in the development and implementation of sales and service goals to ensure that organizational and customer goals are met.  
  • Ability to provide market intelligence, consultation, and client-specific assistance to producers.  
  • Insurance programs customer retention and claims advocacy experience.  
  • Insurance program product development experience. 


USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid family leave benefit as well as paid holiday time.

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Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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