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Regional Human Resources Liaison - Career Development Program


TX - Dallas, TX - Houston

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General Description: Support and facilitate USI’s Career Track program. Includes ongoing career development efforts among operational team members regionally.

  • Monitor Career Track associates progress and participation in the program. Report results to supervisors/managers locally.
  • Responsible for execution of Career Track Manager engagement activities locally and regionally. Includes welcome lunches, activities, group outings, etc. 
  • Meet regularly with Career Track Managers. Provide support as needed.
  • Facilitate training/shadow sessions locally and regionally in partnership with Career Track Managers.
  • Coordinate hands-on activities and events in partnership with Career Track Managers.
  • Facilitate in-person engagement/connections between Career Track associates and other USI team members.
  • Conduct in-person meetings with Career Track Associates throughout region. Ensure engagement in program.
  • Represent USI in meetings, seminars, trade shows, and networking events. Coordinate local alumni events.
  • Serve as a go-to resource for Career Track Associates for questions/issues.
  • Assist in coordination of the onboarding process for new Career Track associates. 
  • Support rollout and facilitation of other USI career development initiatives.
  • Aid in continuous development of all Career Track associates. 
  • Support HR team in ad-hoc projects and tasks as needed. 
  • Willingness to travel within region.
Knowledge, Skills and Abilities:
  • 2 years + experience in human resources.  
  • College degree preferred. 
  • Knowledge of property & casualty and employee benefits insurance preferred. Includes knowledge of account management. 
  • Understanding of career development initiatives.
  • Experience coaching groups of people.
  • Passion for learning and supporting the career growth of others.
  • Strong organizational skills.
  • Strong written, verbal, and interpersonal communication skills.
  • Ability to adapt to changes in systems, procedures, processes, and policies.
  • Comfortable with internet-based programs and Microsoft Office products.
  • Strong problem solving and conflict resolution skills. 

Why USI?
With more than $2.5 billion in revenue and over 10,000 associates across 200+ offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. We invite you to learn more about what makes USI an exceptional place to work!

Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition 
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. 

Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.

Committed to a Diverse, Equitable, and Inclusive Workplace
Our award-winning I’m With U diversity, equity, and inclusion program educated our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer
  • Recognized as one of Insurance Business America’s Top Insurance Employers for six consecutive years (2018-2023).
  • Named to Business Insurance’s annual list of the Best Places to Work in Insurance four years in a row (2020-2023).
  • Recipient of the American Heart Association’s Gold Status for a maintaining a culture of health and well-being five years in a row (2018-2022).
  • Visit our Awards and Accolades page for a complete list of industry awards and recognitions! 

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

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Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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