Program Manager - Trucking Program

General Description: Responsible for driving growth and profitability for the Trucking Program under management. 

Responsibilities:

·       Responsible for interviewing, hiring, training, and development of the team.

·       Manage employees through performance reviews, performance improvement plans, setting priorities, developing work plans and schedules, handling department issues, recording time and attendance, and approval of expense reports.

·       Identify, plan, and resolve routine department coverage and workload issues. Take necessary action to resolve issues.

·       Provide management oversight for specific program and will have P&L responsibility.

·       Recommend to management the authority levels for underwriting staff and amendments or enhancements to applicable program.

·       May have ability to grant limited authority to others within their approval level.

·       Serve as a senior subject matter specialist for applicable program. Underwrite highly complex assignments. Determine appropriate price and develop rate tables, coverage grant, terms, and conditions.

·       Market company’s products and services through defined distribution sources. Develop and maintain applicable agency, broker, and account relationships.

·       Collaborate with actuarial, operations, loss control, and claims functional staff in the execution of agreed program strategy and identification of program.

·       Provide leadership support to less experienced staff.

·       Ensure underwriting profitability and compliance aligns with carrier and regulatory standards.

Knowledge, Skills and Abilities:

·       3+ years of trucking insurance underwriting experience, including 1 year of management experience. 

·       High school diploma or graduate equivalent degree required. College degree preferred.

·       Experience with insurance programs, customer retention and claims advocacy.

·       Experience with insurance program product development.

·       Working knowledge of Microsoft Office suite of products.

·       Ability to develop and lead implementation of strategic business initiatives, marketing strategies, and campaigns.

·       Ability to participate in the development and implementation of sales and service goals.

·       Ability to provide market intelligence, consultation, and client-specific assistance to producers.