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Pension Administrative Assistant


CT - Glastonbury

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General Description:

The CG OS Pension Administrative Assistant provides day-to-day administrative support to the Defined Benefit-Outsourcing staff and clients.



  • Maintain Access database of all incoming mail.
  • Assess work and create associated tasks on a daily basis.
  • Run daily work logs and distribute to team.
  • Assist in daily administrative functions e.g. sending out address change forms, direct deposit change forms, Pension Verification letters etc.
  • Assist in daily administration e.g. retiree setups, updates and monthly retiree payroll changes
  • Assist with participant fulfillment e.g. election packages.
  • Assist with administrative updates e.g. Suspension of benefits, Terminated Vested approaching normal retirement.
  • Assist on projects, as needed.
  • Assist with coordination of large mailings, with USICG Administration Team
  • DB Coordinator for SSN searches.
  • Support document imaging.
  • Foster a friendly and efficient working environment through a team-oriented attitude.
  • Return phone calls and create a detailed record of all calls including nature and date of resolution.
  • Support Pension Service Center with phone coverage.
  • Utilize tools and resources to foster individual growth.

Knowledge, Skills and Abilities:

  • Administrative experience required
  • Familiar with basic use of MS Office Suite (e.g., Word, Excel, Access)
  • Detail-oriented and strong organization skills
  • Demonstrate ability to manage several concurrent projects; meet deadlines and performance standards
  • Written and oral communication skills required
  • Qualified candidates must be authorized to work in the US for any employer without requiring Visa sponsorship.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

Job ID:


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