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Pension Administration Processing Analyst


CT - Glastonbury

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General Description:

The Pension Administration Processing Analyst provides support for Pension Administration customers by completing administrative tasks including processing benefit estimates and distributions requests, input and review of participant data, and handling and processing of participant mailings.  The individual works closely with members of the Pension Administration and Service Center teams, as well as providing additional support for the Actuarial Services team.  This individual must be able to work independently, follow established policies and procedures, and communicate effectively with associates, both within the Pension Administration team as well as with other business units.


  •  Assist with Benefit Estimate and Distribution Requests for Pension Administration clients including:
    •  Mailing and uploading of documents to the participants’ records in the online portal,
    •  Updating Excel calculation logs,
    •  Updating participant data in data management system
    •  Setting up benefit payments.
  •  Weekly review and correction of participant data updates for assigned clients.
  • Assist with recurring Participant Mailings.
  • Assist with the monitoring of recurring tasks including automatic payments/automatic IRA setups.
  • Assist with the due diligence process for locating missing participants and annual death audit.
  • Assist with the setup of new clients.
  • Assist with returned mail including scanning, updating participant record.
  • Ability to follow standard processes and naming conventions.
  • Ability to prioritize workload to meet deadlines and handle rush projects.
  • Participates effectively on projects as measured through feedback from others.
  • Communicates with other business units as needed.
  • Establishes respectful working relationships with coworkers to achieve optimal business results.
  • Takes ownership of assigned workload. Strives to provide a professional looking finished product.
  • Takes initiative in making suggestions that would clarify correspondence and streamline production processes.
  • Provides coverage for other team members.

Knowledge, Skills and Abilities:

  • Associate degree, or equivalent job related experience.
  • 1-3 years of pension administration or comparable experience.
  • Strong in the use of MS Products e.g. Word, Excel, and Access.
  • Detail oriented and strong organizational skills.
  • Ability to manage several concurrent projects; meet deadlines and performance standards.
  • Strong written and oral communication skills.
  • Ability to think quickly to assess participant inquiries.
  • Math aptitude a plus.
Why USI?
With more than $2.5 billion in revenue and over 10,000 associates across 200+ offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. We invite you to learn more about what makes USI an exceptional place to work!

Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition 
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. 

Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.

Committed to a Diverse, Equitable, and Inclusive Workplace
Our award-winning I’m With U diversity, equity, and inclusion program educated our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer
  • Recognized as one of Insurance Business America’s Top Insurance Employers for six consecutive years (2018-2023).
  • Named to Business Insurance’s annual list of the Best Places to Work in Insurance four years in a row (2020-2023).
  • Recipient of the American Heart Association’s Gold Status for a maintaining a culture of health and well-being five years in a row (2018-2022).
  • Visit our Awards and Accolades page for a complete list of industry awards and recognitions! 

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

Salary Range: $45,000/year - $52,000/year

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Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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