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PL Practice Leader


GA - Atlanta

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General Description:

The Personal Risk Practice leader is responsible for managing the regional personal lines sales with an emphasis on developing business from existing commercial and employee benefits clientele as well as new prospects, with responsibility for achieving sales and budget goals. This role is also responsible for developing a personal book of business in concert with leadership activities.


  • Recruits, hires and trains additional personal risk specialist for vacant and planned position according to personal insurance growth plan.
  • Conduct weekly sales and training sessions virtually to reinforce USI ONE Advantage messaging and branding.
  • Establishes and implements sales goals, strategies, programs, policies and procedures in support of overall division objectives, including budget.
  • Manages personal lines producers, assigning sales responsibilities and evaluating results; provides leadership, coaching, counseling and guidance to staff. Develops, assigns and monitors plans to ensure completion of goals and objectives. Resolves escalated issues and problems by conferring with staff, other internal departments, outside contacts and customers as necessary.
  • Leads personal lines producer sales activities. Ensures that staff is actively prospecting and effectively using time to meet sales goals. Coordinates team's identifying, meeting and qualifying potential insurance customers.
  • Evaluates results on an ongoing basis to ensure sales efforts remain on budget. Takes active personal role in sales development efforts, typically assisting with more complex customer situations as needed.
  • Maintains staff partnerships with commercial and employee benefits areas, other subject matter experts and other division management to bring them into the sales process as appropriate to analyze prospect situations, propose insurance solutions and facilitate closing of sales.
  • Coordinates producer responsibility for maintaining existing client accounts with commercial and employee benefit practice leaders. Manages producer time commitments with practice leaders to achieve the right balance of sales vs. account retention responsibilities.
  • Performs a variety of other related sales and service work, taking non-business development customer calls related to commercial, employee benefits and other business lines and coordinating service with appropriate line of business personnel.
  • Ensures regular and timely communication of important client and other information between staff and other internal and external contacts; ensures that communication channels are established and used so that important information is exchanged as needed.
  • Represents the division as appropriate in its relationships with major customers, carriers, industry groups, regulatory agencies and professional associations. Networked and ability to influence candidates and clients.
  • Ability to source and attract candidates from professional network.
  • Creating prospect list from existing list of business clients.
  • Maintaining activity records in USI CRM and sales tracking program.
  • Collecting, assessing, quoting and presenting personal insurance solutions to prospective clients.
  • Creating clients in agency client management system (Sagitta).
  • Develop and support cross-selling strategies for existing clients, as well as new relationships.
  • Provide consultative advice to clients on personal risk management solutions based upon their individual needs.
  • Develop and oversee the preparation of proposals for Executive Risk Management prospects.
  • Conduct the researching, gathering of information and assist in the writing of responses to clients.
  • Attend meetings with existing and prospective clients.

 Knowledge, Skills and Abilities:

  • 5-8 years of sales experience in the HNW brokerage space, preferably in a leadership role.
  • Ability to win the confidence of P&C/EB producers with technical ability, presentation style and sophistication.
  • Ability to coach/mentor in concert with achieving personal production goals and leading by example.
  • Excited about and familiar with: a cross-sell approach; selling coverage as opposed to price and proactive sales management and tracking.
  • Networked and ability to influence candidates and clients.
  • Ability to source and attract candidates from professional network.
  • Undergrad degree and Insurance designations i.e. CIC, ARM.
Why USI?
With more than $2.5 billion in revenue and over 10,000 associates across 200+ offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. We invite you to learn more about what makes USI an exceptional place to work!

Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition 
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. 

Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.

Committed to a Diverse, Equitable, and Inclusive Workplace
Our award-winning I’m With U diversity, equity, and inclusion program educated our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer
  • Recognized as one of Insurance Business America’s Top Insurance Employers for six consecutive years (2018-2023).
  • Named to Business Insurance’s annual list of the Best Places to Work in Insurance four years in a row (2020-2023).
  • Recipient of the American Heart Association’s Gold Status for a maintaining a culture of health and well-being five years in a row (2018-2022).
  • Visit our Awards and Accolades page for a complete list of industry awards and recognitions! 

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

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Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
USI Insurance Services LLC ("USI") will not accept submission of any resumes or referral of any candidates to USI by any external recruiter or recruitment agency by any means (including via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a written contract for a specified position properly executed by an authorized member of the USI Talent Acquisition team. Any information submitted relating to any such individuals will become the property of USI, and USI will not be responsible for, or owe any fees associated with, the submission of any such information or referral of any such candidates.

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