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Description and Requirements
About the Role:
The PRS National Marketing Team Lead is responsible for overseeing national new business marketing operations, ensuring consistent execution, effective carrier engagement, and alignment with service standards. In this role, you will leverage marketing analytics, support sales partners, negotiate carrier coverages, and drive the successful completion of marketing and client onboarding activities to support our growth objectives.
What You'll Do:
- Lead, develop, and manage an assigned team, including recruitment, staffing oversight, training, coaching, and performance management to ensure service excellence and balanced workloads.
- Monitor team performance through KPI tracking, quality reviews, and reporting; ensure adherence to service standards and drive continuous improvement using performance insights and Power BI analytics.
- Oversee new business workflows, including post-binding activities, open items, backlog management, and monthly reporting to ensure timely and accurate execution.
- Provide technical expertise in client onboarding and servicing, partnering with sales and account teams to deliver solutions aligned with client objectives and USI best practices.
- Serve as a subject matter expert for USI’s proprietary platforms, solutions, and stewardship processes; support adoption and effective utilization across the team.
- Collaborate with producers, Practice Leaders, and marketing teams to support growth initiatives, contribute to strategic discussions, and lead marketing meetings.
- Support marketing and placement activities as needed, including submission development, carrier negotiations, proposal preparation, binding coverage, and executing client onboarding.
- Maintain strong carrier relationships, ensure data integrity across agency and document management systems, and remain current on industry trends, products, regulations, and technology.
What We're Looking For:
- 8+ years of experience in marketing/placement; college degree preferred.
- Comprehensive understanding of Property & Casualty insurance coverages, underwriting, and rating concepts.
- Industry designation (e.g. CIC, ARM, AAI, CPCU, CPRIA) preferred; must hold or be willing to obtain a Property & Casualty insurance license.
- Strong understanding of agency management systems, workflows, and operational best practices; familiarity with Sagitta/ImageRight a plus.
- Proven ability to operate effectively in a fast-paced, team-oriented environment with minimal supervision while managing complex, multi-variable tasks.
- Exceptional organizational, time management, and prioritization skills, including the ability to oversee employee workflows and meet deadlines.
- Strong interpersonal, verbal, and written communication skills, with the ability to build relationships, resolve conflict constructively, and collaborate across stakeholders.
- Technologically proficient, including comfort with internet-based applications and Microsoft Office.
Why USI?
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.
Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.
Industry-Leading Programs, Rewards, and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.
Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.
Committed to a Diverse and Inclusive Workplace
Our award-winning I’m With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.
Nationally Recognized as a Top Insurance Employer
- Recognized as one of Insurance Business America’s Top Insurance Employers eight consecutive years (2018-2025).
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
- Named to Fortune’s Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
- Certified as a Great Place To Work two years in a row (2024-2025).
Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.