Insurance Assistant
Location:
DE - Wilmington
Apply nowGeneral Description: Under general supervision, responsible for routine tasks, established projects and routine problem solving in support of one or more programs.
Responsibilities:
- Coordinate information flow to resolve accounting, audit, or underwriting questions/issues
- Verify, invoice and process insurance policies, endorsements and/or claims
- Maintain accuracy and completeness of customer database on agency management system
- Process routine to complex transactions
- Process and revise draft insurance proposals or quotes
- Proofread documents for accuracy and completeness
- Answer incoming calls
- Open, date stamp, process in-coming mail, and sort outgoing mail
- Administer claim reports
- Reviewing expiration lists
- May issue binders, policies, and endorsements as directed
- Create and maintain files according to policies and procedures guidelines
- Prepare or request loss summaries and/or detailed insurance summaries
- Assist in reconciliation of accounts receivable by account
- Perform other job duties as assigned and participate in special projects as required.
Knowledge, Skills and Abilities:
- 1+ year of customer service experience
- High school diploma or graduate equivalent degree required
- Experience performing a variety of clerical functions including photocopying, faxing, filing and data entry
- Proficient in MS Office suite of products
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Good analytical skills with high attention to detail and accuracy
- Good verbal, written, and interpersonal communication skills
- Effective organizational, multi-tasking, and prioritizing skills
- Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
- Ability to follow policies, procedures, and regulations
- Must hold state Property & Casualty insurance license.
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USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
Job ID:
25939