Sports & Entertainment Account Executive

General Descriptions:

Responsible for Sports & Entertainment account management of complex commercial property and casualty accounts which includes new and renewal marketing, handling client questions and requests, and coverage review in support of Program Managers.      

Responsibilities:

• Works at a strategic level to develop and retain consultative, partnership relationships with customers/prospects. 
• Develops, executes and monitors comprehensive customer service plans that reflect the customer's business and risk management goals. 
• Responsible for marketing including advising customers regarding renewals and recommending coverage products/risk control approaches (Stewardship reports).
• Contributes to the new business development, identifies cross-sell opportunities and may seek referrals from existing customers. 
• Manage or direct client accounts/relationships to ensure retention and growth of book of business.
• Provide technical support to Program Managers, specifically in analyzing client needs, coverage forms and quotations.
• Provide technical expertise in coordinating the servicing of new and existing clients through sales, account development, and problem solving.
• Respond to client requests for information, documents, and general insurance inquiries. 
• Respond to Underwriters questions in a timely and professional manner.
• Maintain a high degree of accuracy in agency management and document management systems.
• Identify exposure to loss and recommend appropriate coverages.
• May provide leadership and guidance to less experienced staff.
• Perform other job duties as assigned and participate in special projects as required.

Knowledge, Skills and Abilities:

• 3+ years of insurance experience 
• High school diploma or graduate equivalent degree required
• Experience managing complex commercial property and casualty accounts 
• Experience developing and maintaining strong working relationships with customers and prospects
• Experience effectively marketing to carriers and customers 
• Proficient in MS Office suite of products
• Excellent verbal, written, and interpersonal communication skills 
• Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions 
• Excellent verbal, written, and interpersonal communication skills 
• Solid problem-solving skills 
• Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important 
• Must hold state Property & Casualty insurance license.

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