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National CL Project Manager

Alternate Locations:

MA - Boston (Boylston) - BO302, NY - New York - NYC00

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General Description: 

Oversees the planning, implementation and tracking of specific short-term & long-term projects, which have a beginning, an end and specified deliverables


The Project Manager performs a wide range of duties including some or all the following as it relates to planning, managing, implementing, monitoring & evaluating the project:

  • Manage projects, as assigned, supporting Commercial Lines Top Priorities
  • Define the scope of the project in collaboration with the National CL Operations team
  • Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project including timeframe for completion
  • Determine resources needed for projects
  • Determine objectives and measures the project will be evaluated against, at its completion
  • Manage the project according to established CL Best Practices
  • Execute the project according to the project plan
  • Develop records to document project activities
  • Evaluate the outcome of the projects as established during the planning phase
  • Establish a communication schedule to update appropriate audience on the project’s progress
  • Meet with National CL Operations Manager on a regular basis to review the status of the project schedule and timetable
  • Adhere to CL Best Practices, Workflows, Core Values and Risk Management Program
  • All other projects assigned by the National CL Operations Manager

Knowledge, Skills and Abilities:

  • 10 years experience in Commercial Property & Casualty Insurance Agency along with comprehensive understanding of all Property & Casualty insurance coverages.
  • College degree preferred, but not required.
  • In depth knowledge of agency management system functionality, workflow procedures, underwriting, sales and service processes.
  • Must hold state Property & Casualty insurance license or willing to obtain one within an agreed upon timeframe.
  • Ability to plan and instruct staff members on information appropriate to their job responsibilities.
  • Ability to creatively and proactively problem solve.
  • Knowledge of Sagitta/ImageRight preferred, but not required.
  • Ability to work in a fast-paced environment with minimal instruction and a high degree of accuracy.
  • Sets priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
  • Ability to work in a team environment.
  • Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company.


Physical Demands:

 Work is performed in a climate-controlled office environment with minimal noise and limited to no exposure to chemicals or toxins.  Employees operate office equipment including; telephone - headset, computer, computer monitors, keyboard, mouse, copier, scanner and mail machine.  Physical tasks of job include; walking, sitting, standing, bending and typing.

Analysis of Physical Demands:

·       Constantly (over 66% of time) work performed requires employees to use repetitive hand motions such as typing, using a keyboard, and sitting at a desk.

·       Frequently (34%-66% of time) work performed requires employees to handle and grasp things, walk on normal surfaces, stand and bend.

·       Occasionally (1%-33% of time) work performed requires, have repetitive foot movements, walk on uneven or slippery surfaces to and from work and occasionally reach outward to grab things and bend.

·       Rarely (< than 1 hour per week) work performed requires Lifting/Carrying items that range from 10-50lbs, pushing/pulling  items that range from 10-50lbs, twisting/ turning including reaching over shoulder or above head , kneeling or squatting.

Job ID:


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