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Service Desk Technician / Logistics Coordinator


PA - West Chester

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General Description:  Responsible for providing computer services / support to USI offices and clients.  This position's major responsibility area is to manage warehouse daily operations.


  • Configure computer equipment for shipment and wipe configurations for reuse/disposal
  • Welcome delivery trucks
  • Receive and track IT shipments
  • Embark merchandise in delivery trucks using appropriate tools
  • Accommodate and carefully handle fragile merchandise
  • Track and document exact shipment arrival and departure times
  • Tag and label merchandise
  • Label and stockpile merchandise according to size, shape, and type.
  • Box, wrap and pack merchandise in accordance with relevant procedures and standards
  • Prepare all orders for shipment
  • Record and manage all impaired or damaged merchandise items
  • Operate adequate merchandise management tools (for example, forklift)
  • Enter data in inventory and logistics software programs
  • Other duties as specified

Knowledge, Skills and Abilities:

·        Valid Driver’s License

·        Forklift Operation Certification PLUS

·        Previous working experience as a Warehouse Worker

·        Hands on experience with inventory and logistics software programs

·        Great physical stamina and manual dexterity; need to be able to lift up to 50 lbs. 

·        Problem solver

·        Prior experience with; Microsoft Office and ServiceNow is a plus

·        Strong organizational skills, excellent communication, and people skills

·        Must be able to work independently and in a team environment


USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

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Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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