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Job Details

Locations
TX - Dallas
Job ID
31896

Description and Requirements

General Description: Serve as Team Leader for Insurance Assistants. Under limited supervision, provide day-to-day administrative and technical support. Assist Account Executives or Underwriters coordinate underwriting or customer service processes. 

Responsibilities: 
  • Assist with development of insurance assistant team members. Includes onboarding, mentoring, and providing feedback on performance.
  • Assist with the development of team standards and processes.
  • Participate and facilitate team training.
  • Assist employees in setting priorities, developing work plans, and department workload/schedules.
  • Serve as a resource to insurance assistants. Answer questions and direct the team as needed.
  • Review and process applications for new and renewal business. 
  • Participate in basic client services. Includes issuing Certificates of Insurance, Evidence of Property Coverage, and Auto ID Cards.
  • Prepare and/or review and analyze technical documents to assure accuracy and completeness. 
  • Input and maintain accuracy and completeness of policy management systems and files. 
  • Invoice and track receivables. Assist with resolving accounting discrepancies as needed.
  • Prepare premium finance agreements and manage the process as needed. 
  • Assist in development of presentations to customers and prospects.
  • Assist with developing and implementing claims handling instructions and loss control. 
  • Order and follow up on various reports, loss runs, and MVR’s.
  • Handle or refer underwriters’ questions, when requested. 

Knowledge, Skills and Abilities:
  • 4+ years of insurance experience. 
  • High school diploma or graduate equivalent degree required. 
  • Working knowledge of Microsoft Office suite of products.
  • Ability to navigate multiple computer systems and applications. Utilize search tools to find data.  
  • Analytical ability with high attention to detail and accuracy. 
  • Excellent verbal, written, and interpersonal communication skills.
  • Excellent organizational, multi-tasking, and prioritizing skills.
  • Ability to work effectively in a team environment and across all organizational levels.
  • Ability to be flexible and adaptable to changing priorities and deadlines. 
  • Ability to follow policies, procedures, and regulations.  

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.