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Benefits Administrative Specialist

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Join USI Affinity, a Division of USI Insurance Services, one of the top 300 large employers named by Forbes Magazine, as a Benefits Administrative Specialist! In this role, you will use your strong  attention to detail to process incoming and outgoing applications for new policies, changes to policy issuances, and assist with billing processing for all accounts. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, canceling insurance policies as requested by client, and verifying the accuracy of insurance company records. In addition, you will provide internal/external customer support regarding various billing methods, reporting, and researching/troubleshooting billing issues.  Location is in Matawan, NJ (Exit 120 on GSP).



  • High school diploma or general education degree (GED.
  • Strong customer service orientation
  • minimum 2 years of experience preferred working in an administrative processing capacity in financial services (insurance industry preferred).

 OTHER SKILLS AND ABILITIES                                                   

  • Must be proficient in the MS Office suite of products including being proficient with Excel (i.e. creating/formatting spreadsheets; sorting data; data entry).  Must be able to learn and work with any company proprietary software tools.
  • Must have or develop strong knowledge of USI Affinity’s product line and related insurance concepts.
  • Must have a strong customer service orientation.
  • Must have excellent organizational skills and attention to detail. 
  • Must be able to work independently and as part of a team.
  • Must have strong organizational skills. 
  • Ability to work well with others within department and company;
  • Ability and flexibility to work additional hours as needed.

 Candidates must be authorized to work in the U.S.


USI Affinity has emerged as one of the leading providers of insurance, financial and risk management services to professional associations, individuals and small-business owners. For over 75 years the divisions of USI Affinity have developed, marketed and administered insurance and financial programs that offer association clients unique advantages in coverage, price and service. We market and administer insurance programs for over 400 associations nationwide, representing more than 15,000,000 members. Many client relationships are long-standing; and we continue to grow because of the results we have achieved for those clients. We are focused on having a passionate client-centric culture, balanced with our responsibilities to our employees, carrier partners and shareholders. USI is an equal opportunity employer and encourages diversity in the workplace.

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