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Human Resources Manager - Houston, TX


TX - Houston

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Why USI?

USI is one of the largest insurance brokerage and consulting firms in the world. Something special is happening here with our more than 8,000 associates across the U.S. and abroad – and we invite you to learn more.

Unrivaled Resources and Support

The USI ONE Advantage® allows USI to deliver unique solutions to our clients. This value proposition provides unmatched growth and opportunity for our associates and, at its core, represents a significant investment in our people.

Unique Employee Programs and Deep Community Engagement

We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. Our annual community service initiative engages associates in hands-on regional service projects helping hundreds of thousands of people each year.

Industry-Leading Associate Rewards and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day.

Committed to a Diverse and Inclusive Work Environment  
USI values diversity and is dedicated to ensuring a fair, diverse, and inclusive work environment for all. Our diversity and inclusion program, "I'm With U," advances these initiatives to champion our team members and the communities we serve.

Nationally Recognized as a Top Insurance Workplace

USI has been recognized as one of:

  • The Top Insurance Employers by Insurance Business America four years in a row (2018-2021).
  • Business Insurance's 2021 list of Best Places to Work in Insurance for the second year in a row. 
  • Forbes Best Large Employers in America (2018-2019). 
  • Ranked as one of Forbes Best Large Employers in America (2018-2019).

General Description: 
Provides Human Resources support as a business partner to the organization. 


  • Partner with Regional Human Resources Officer and legal counsel to ensure company compliance to all federal, state and local laws.
  • Partner with management to resolve employee relations issues. Provide effective coaching.
  • Lead managers through Company performance and compensation management cycle. Educate employees and managers on these processes.  
  • Partner with leaders to increase employee engagement.
  • Facilitate coordination of Company training programs.
  • Partner with management on employee satisfaction and retention efforts. 
  • Coordinate approvals and process compensation adjustments and promotions. 
  • Partner with recruiting team to source and hire talent. Manage the offer process and effectively onboarding of new hires.  
  • Lead or actively participate in local and regional staff meetings. 
  • Partner with national wellness team to promote company-wide health initiatives.
  • Work with centralized benefits team in administration of employee leaves of absence. Administer workers’ compensation claims.
  • Facilitate formal disciplinary actions as needed.
  • Manage employee off-boarding as necessary. Conduct exit interviews.
  • Maintain professional and technical Human Resources knowledge. 
  • May oversee general office operations and manage HR generalist and/or other office administration staff.

Knowledge, Skills and Abilities:

  • 8+ years relevant HR experience. Strong understanding of broad HR Practices.
  • College degree required, with a concentration in HR or related field preferred. 
  • Certification in Human Resources (PHR or SHRM-CP) preferred, but not required.
  • Proficient with internet-based programs and Microsoft Office products, including Excel. HRIS system experience preferred.
  • Strong project management skills, ability to drive results. Sound ethical and business judgement.
  • Excellent written and verbal communication, presentation skills. 
  • Effective partnership with team members at every level of the organization.
  • Effective management of confidential information. 
  • Working knowledge of applicable federal and state labor laws.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

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Notice to 3rd Party Recruiters

Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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