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Description and Requirements
Job Title: HRIS Support Specialist
Are you detail-oriented, service-driven, and passionate about helping others navigate systems? We’re seeking an HRIS Support Specialist to take the lead in managing user inquiries and shared inboxes, ensuring timely and accurate support across our organization.
Key Responsibilities:
- Lead Point of Contact: Serve as the primary responder for HRIS-related inquiries. Resolve employee and HR questions across areas such as payroll, performance, and recruitment.
- Inbox Management: Own the HRIS shared email inbox and ticketing system. Prioritize and respond to incoming messages promptly and professionally.
- Reporting & Requests: Generate and distribute routine and ad hoc reports. Respond to internal data requests with accuracy and clarity.
- Data Integrity: Monitor and maintain clean, reportable data across HR systems. Collaborate with internal teams to ensure consistency.
- Compliance Reporting: Prepare and submit data for government reporting, including BLS and EEOC submissions.
- Cross-Functional Collaboration: Partner with HR, Payroll, Recruiting, Tax, Finance, and Legal teams to support data needs and communicate findings.
- Tool Development: Build and maintain Excel-based tools and develop reports using Business Intelligence platforms.
What You Bring:
- 1–3 years of experience in HRIS and payroll support.
- Familiarity with HRIS platforms (UKGPro and Avature preferred).
- Proficiency in Microsoft Excel and PowerPoint.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication.
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.