Entertainment Program Manager - Wholesale

General Description:

Responsible for driving growth and profitability for the assigned Program under management.

Responsibilities:

• Responsible for interviewing, hiring, training, and development of the team.

• Manage employees through performance management, setting priorities, developing work plans and schedules, handling department issues, and approving timecards and expense reports.

• Identify, plan, and resolve routine department coverage and workload issues.

• Provide management oversight for specific program and will have P&L responsibility.

• Recommend to management the authority levels for underwriting staff and amendments or enhancements to applicable program.

• May have ability to grant limited authority to others within their approval level.

• Serve as a subject matter specialist for applicable program.

• Underwrite highly complex assignments. Determine appropriate price and develop rate tables, coverage grant, terms, and conditions.

• Market company’s products and services through defined distribution sources. Develop and maintain applicable agency, broker, and account relationships.

• Collaborate with actuarial, operations, loss control, and claims functional staff in the execution of agreed program strategy and identification of program.

• Provide leadership support to less experienced staff.

• Ensure underwriting profitability and compliance aligns with carrier and regulatory standards.

Knowledge, Skills and Abilities:

• 3+ years of insurance experience, including 1 years of management experience

• High school diploma or graduate equivalent degree required. College degree preferred.

• Must hold or will obtain Property & Casualty and/or appropriate business licensure.

• Experience with insurance programs, customer retention, and claims advocacy.

• Experience with insurance program product development.

• Working knowledge of Microsoft Office suite of products.

• Ability to develop and lead implementation of strategic business initiatives, marketing strategies, and campaigns.

• Ability to participate in the development and implementation of sales and service goals.

• Ability to provide market intelligence, consultation, and client-specific assistance to producers.

Physical Demands:

Work is performed in a climate-controlled office environment with minimal noise and limited to no exposure to chemicals or toxins. Employees operate office equipment including telephone - headset, computer, computer monitors, keyboard, mouse, copier, scanner, and mail machine. Physical tasks of job include walking, sitting, standing, bending, and typing.

Analysis of Physical Demands:

• Constantly (over 66% of time) work performed requires employees to use repetitive hand motions such as typing, using a keyboard, and sitting at a desk.

• Frequently (34%-66% of time) work performed requires employees to handle and grasp things, walk on normal surfaces, stand, and bend.

• Occasionally (1%-33% of time) work performed requires employees to drive to client appointments, have repetitive foot movements, walk on uneven or slippery surfaces to and from work and occasionally reach outward to grab things and bend.

• Rarely (< than 1 hour per week) work performed requires lifting/carrying items that range from 10-50lbs, pushing/pulling items that range from 10-50lbs, twisting/turning including reaching over shoulder or above head, kneeling or squatting.

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