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Employee Benefits Regional Operations Specialist


MN - Bloomington, MN - Minneapolis

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Why USI?

USI is one of the largest insurance brokerage and consulting firms in the world. Something special is happening here with our more than 8,000 associates across the U.S. and abroad – and we invite you to learn more.

Unrivaled Resources and Support

The USI ONE Advantage® allows USI to deliver unique solutions to our clients. This value proposition provides unmatched growth and opportunity for our associates and, at its core, represents a significant investment in our people.

Unique Employee Programs and Deep Community Engagement

We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. Our annual community service initiative engages associates in hands-on regional service projects helping hundreds of thousands of people each year.

Industry-Leading Associate Rewards and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day.

Committed to a Diverse and Inclusive Work Environment  
USI values diversity and is dedicated to ensuring a fair, diverse, and inclusive work environment for all. Our diversity and inclusion program, "I'm With U," advances these initiatives to champion our team members and the communities we serve.

Nationally Recognized as a Top Insurance Workplace

USI has been recognized as one of:

·        Insurance Business America’s Top Insurance Workplaces, three years in a row (2018-2020).

·        Business Insurance’s 2020 list of Best Places to Work in Insurance.

·        Forbes Best Large Employers in America (2018-2019).

Ranked as one of Forbes Best Large Employers in America (2018-2019).

General Description:  This Regional Operations Specialist provides support to the Employee Benefits unit. 


  • Respond to commission posting questions from the Accounting Center.
  • Generate agency bill invoices and set up producer commission splits in Sagitta.
  • Maintain accurate information in agency management systems.
  • Generate and distribute monthly audit reports to offices within the region. 
  • Provide operational support for onboarding acquisitions.
  • Assist with post acquisition system data clean up as needed.
  • Keep current all employee benefits folders located on the regional share drive.
  • Create, update and distribute monthly operational reports to team leads within the region.
  • Perform basic statistical calculations on data for reports and presentations.
  • Identify opportunities for process improvement and efficiencies across the region.
  • Assist with special projects, as needed.

Knowledge, Skills and Abilities:

  • Prior customer service experience preferred in the employee benefits industry.
  • College degree preferred.
  • Ability to work in a team environment.
  • Ability to set priorities and manage deadlines.
  • Comfortable with internet-based programs and Microsoft products.
  • Experience with BenefitPoint and ImageRight is a plus.
  • Good at attention to detail and ability to self-check work.
  • Able to work in a fast-paced, team environment with minimal instruction.
  • Ability to carry out multiple tasks with both concrete and abstract variables. 

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

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Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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