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Description and Requirements
The Practice Leader is responsible for driving continuous revenue growth for their specific operation. The Practice Leader will be a key part of the Operations Executive Leadership Team, reporting directly to the Regional CEO with a dotted line to the National Practice Leader.
Responsibilities:
- Execute and lead the USI Core processes of Get, Prep, Close, and Keep.
 - Accountable for the line of sight new and lost business forecasting for the current quarter.
 - Strategize with Operations Manager to retain a minimum of 92% of business year over year.
 - Responsible for the ownership of pipeline management and at-risk accounts, driving producer behavior utilizing the USI Omni and Risk Assessments.
 - Oversee the local operations supervisor and staff.
 - Train all new producers on the USI ONE Advantage and messaging issues/USI Solutions, the financial impact, and sample case studies specific to each prospect using such tools as the OMNI and the 4x4 sales execution.
 - Lead and execute effective Engagement Platform sessions on a weekly basis for both new and established producers.
 - Create positive synergy within practice to encourage two way cross-selling.
 - Work with Operations Manager to enhance Value Proposition, Stewardship process and Account Management services.
 - Assist OpCo President & RCEO’s in finding and recruiting Acquisition candidates.
 - Drive consistent and predictable long term profitable new client relationships.
 - Responsible for distribution of suspects and prospects to producers by working with both the local Sales and Marketing Specialist supported by the USI Data Integrity Team.
 - Assist in developing sales and marketing strategies along with communications to optimize USI’s position in the marketplace.
 - Positively and proactively represent USI in meetings, seminars, trade shows and networking events following USI National Strategy and graphic standards.
 - Work collaboratively to maximize results in all markets.
 - Develop positive carrier relationships with oversight of override and contingent programs.
 - Drive utilization and keep current all prospecting and relationship building opportunities within the company’s sales force automation system (U Engage).
 
Key Performance Metrics:
- 4% SNN at 46% Margins
 - 15% new business and <10% lost business
 - Leading to Organic Revenue and OpInc Growth
 - Execution of best practices (Huddles, Sales Activation, Hiring)
 
Practice Leader Metrics:
- Expense Ratio of 2.5%
 - Full Time Manager can cover 10+ producers and $10mm+ revenue
 
Knowledge, Skills and Abilities:
- Strong understanding of Employee Benefits
 - A consultative, positive and resourceful approach to dealing with prospect, clients and associates
 - Strong visibility within the HR and benefits community
 - Highly developed organization and time management skills
 - Excellent listening skills
 - Strong written and verbal communications
 - Strong degree of self motivation
 - Goal orientated
 - High activity levels
 - Ability to deal with senior level management and have a top level executive presence
 
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.