Skip to content

Employee Benefits Associate Account Rep - Career Development Program


OR - Portland

Apply now Share Share EB Associate Account Representative - Career Development Program - PDX with Facebook Share EB Associate Account Representative - Career Development Program - PDX with LinkedIn Share EB Associate Account Representative - Career Development Program - PDX with Twitter Share EB Associate Account Representative - Career Development Program - PDX with a friend via e-mail

Why USI?

USI is one of the largest insurance brokerage and consulting firms in the world. Something special is happening here with our more than 9,000 associates across the U.S. and abroad – and we invite you to learn more.

Unrivaled Resources and Support

The USI ONE Advantage® allows USI to deliver unique solutions to our clients. This value proposition provides unmatched growth and opportunity for our associates and, at its core, represents a significant investment in our people.

Unique Employee Programs and Deep Community Engagement

We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. Our annual community service initiative engages associates in hands-on regional service projects helping hundreds of thousands of people each year.

Industry-Leading Associate Rewards and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day.

Committed to a Diverse and Inclusive Work Environment  
USI values diversity and is dedicated to ensuring a fair, diverse, and inclusive work environment for all. Our diversity and inclusion program, "I'm With U," advances these initiatives to champion our team members and the communities we serve.

Nationally Recognized as a Top Insurance Workplace

USI has been recognized as one of:

  • The Top Insurance Employers by Insurance Business America five years in a row (2018-2022).
  • Business Insurance's 2021 list of Best Places to Work in Insurance for the second year in a row. 
  • Forbes Best Large Employers in America (2018-2019). 
  • Ranked as one of Forbes Best Large Employers in America (2018-2019).

Job Description:

The Employee Benefits Account Representative Career Development Program provides in-depth training to prepare associates for client-facing and customer-oriented roles. Throughout the training program, associates join a mentorship business group, led by industry experts, to further develop skills while increasing role-specific levels of responsibility. The program also offers organized activities for participants to meet senior executives and network with team members across business lines, as well as opportunities to get involved through our USI Gives Back campaign, where each of the company’s more than 200 offices volunteer in local community service.

Program Overview:

Training : Hands On

Months 1-3 100%

Months 4-6 50% / 50%

Months 7-18 20% / 80%

Networking and relationship-building skills

You will assist in all aspects of account management including:

  • Day-to-day account management across a mixture of business segment clients
  • Participate in fulfilling client services needs such as coordinating receipt of employee ID cards, client coverage booklets and contracts
  • Gather client census data to assist with the renewal process
  • Conduct insurance contract reviews and verify accuracy of client plan documents
  • Provide resolution support for enrollment, premium bill and escalated claim issues
  • Coordinate applications/forms used to implement insurance products
  • Prepare communication materials needed for client meetings including benefit summaries and guides, mobile application setup, recorded PowerPoint presentations, and more.
  • Attend internal and external client strategy meetings

Ideal Candidate Qualifications:

  • Bachelor’s degree
  • Strong organizational, multi-tasking, and prioritizing skills
  • Strong time management skills and ability to meet deadlines
  • High attention to detail and accuracy skills
  • Ability to follow policies, procedures, and regulations
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to work effectively, as well as independently, in a team environment
  • Problem solving and critical thinking skills
  • Ability to take on a high level of responsibility, initiative, and accountability
  • Proficiency in Microsoft Excel, Word, and PowerPoint
  • Graduating Fall/Winter 2022 or Spring 2023

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

Job ID:


Interested in hearing about other USI Career Opportunities?

Join Our Talent Network
EEO is The Law - click here for more information
Notice to 3rd Party Recruiters

Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

We endeavor to make this site accessible to any and all users. If you would like to contact us, please email