Employee Benefits Analytics Team Lead

Recognized for the FIFTH year in a row as a TOP Insurance Employer, USI is excited to add a Team Leader to our strong and growing Employee Benefits Analytics Team.

General Description:

This position independently analyzes information to create financial deliverables for current and prospective large clients with complex, primarily self-funded benefit programs. Financial deliverables include financial and contractual analysis, claims utilization analysis and modeling, renewal projection and premium rate analysis and modeling, routinely customized according to client need. This position also exercises informal leadership to peers via training, mentoring, and team process development. Required to perform essential functions and meet service standards and Best Practices developed by USI.

Responsibilities:

• Set priorities for analytical work in order to meet deadlines.
• Responsible for the financial analytics for clients that are self-funded. Typical client size is larger than 1,000 lives.
• Prepare analyses, based on templates that are routinely customized and newly created, in accordance with client service calendar financial meetings (e.g. post renewal, mid-year, pre-renewal, renewal). Analyses may include but are not limited to:
  • Market review analysis
  • Renewal rate and funding projections and modeling
  • Analysis of claims utilization
  • Rate and Contribution analysis
  • Benchmarking
  • Financial funding analysis; e.g. fully insured versus self-funded
  • IBNR and lag analyses
  • Multi-year technical claims review with utilization metrics, gap in care, cost modeling and benchmarking
  • Utilize USI standard and client specific analytical tools to develop alternative strategies, plan modeling and cost reduction opportunities. Routinely develops custom illustrations to present financial illustrations according to client preferences.
  • Perform technical analysis of group insurance contracts and financial arrangements
  • Serve as primary contact with insurance carriers for negotiating and marketing coverage for new business quotes and renewals, including; requesting quotes, evaluating options, and negotiating contract terms.
  • Develop and maintain excellent carrier relationships.
  • Review and validate carrier renewal rating illustration to explain to producer and account manager and also negotiate with carriers.
  • Independently analyze experience and utilization data for financial and plan usage conclusions. Independently identify and articulate trends and relationship of experience to renewal rating. Suggest renewal activities based on findings from experience data. Coach all levels of analysts to do the same.
  • Provide guidance and support to analysts on financial and utilization data analysis.
  • Independently write client facing Executive Summaries that provide observations, conclusions, and recommendations. Executive summary also articulates USI strategic objectives.
  • Prepare carrier and client written correspondence such as carrier renewal confirmation letters and client renewal letters.
  • Regularly conduct analysis using USI internal and 3^rd party external tools such as USI 3D, USI Clear Options Rx, and actuarial tools. Acts as a subject matter expert and trainer of these tools.
  • Collaborate with Service Team Members to ensure strategic objectives of client are clearly articulated and that all client deliverables deliver proactive solutions in line with client strategic objectives. Make recommendation for client actions based on analysis of customer data.
  • Act as a resource for Sales Executives to develop strategic plans and solutions for prospects and clients and prospects.
  • Have some client contact pertaining to financial deliverables. Attends strategic client meetings.
  • Participates in the sales process to represent the Employee Benefit analytics function for prospects. Includes attending meetings with prospect.
  • Maintain a topic of specialty within the team.
  • Assist with team leadership and development as directed by Team Lead including but not limited to:
    • Serve as acting leader when Analyst Team Leader is away.
    • Train new analysts when on-boarding.
    • Provide guidance and coach Level I, II, & III analysts with experience data analyses including finding insights, conclusions, and recommendations.
    • Regularly participate in case assignments, workflow management, and escalation issues.
    • Development of team standards and processes.
    • Identify team training needs. Regularly develop and deliver analyst team trainings.
    • Maintain analytical skill set and knowledge to act as a resource for the team.
    • Act as a mentor for all levels of analysts.
    • Participate in interviewing analyst candidates.
    • Provide performance feedback of analysts to Analyst Team Leader.
    • Participate in the peer review process, primarily as a reviewer of all levels of analysts' work. Identify team training needs from trends observed in reviewed work.
    • Other miscellaneous duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to work in a fast paced environment fully independent with a high degree of accuracy and attention to detail.
• Sets priorities and manages work flow to ensure efficient, timely and accurate deliverables.
• Ability to manage and negotiate multiple priorities and deadlines.
• Maintain a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts. Ability to work in a team environment.
• Keep informed regarding industry information, new product information, legislation, coverage and technology to continuously improve knowledge and performance.
• Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company.
• 8+ years experience in Employee Benefits related field. High School Graduate. College degree preferred, but not required.
• Must hold state Life & Disability insurance license or willing to obtain one within an agreed upon timeframe.
• Strong written, oral and interpersonal communication skills.
• Strong functional knowledge of Excel specific to creating, formatting and evaluating formulas and working within templates. Must be proficient in Excel, Word and other MS Office products along with Adobe products.
• Advanced problem solving and critical thinking skills
• Ability to carry out complex tasks with many concrete and abstract variables.