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Employee Benefits Account Manager

Location:

WA - Seattle

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Why USI?
With over $2 billion in revenue and more than 9,000 associates located in approximately 200 offices across the country, USI is one of the largest insurance brokerage and consulting firms in the world.

At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. We invite you to learn more about what makes USI an exceptional place to work!

Unrivaled Resources and Support
The USI ONE Advantage® allows USI to deliver unique solutions to our clients. This value proposition provides unmatched growth and opportunity for our associates and, at its core, represents a significant investment in our people.

Unique Employee Programs and Deep Community Engagement
We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. Our annual community service initiative engages associates in hands-on regional service projects helping hundreds of thousands of people each year.

Industry-Leading Associate Rewards and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day.

Committed to a Diverse and Inclusive Work Environment  
USI values diversity and is committed to ensuring a fair, diverse, and inclusive work environment for all. Our diversity, equity and inclusion program, "I'm With U," advances these initiatives to champion our team members and the communities we serve.

Nationally Recognized as a Top Insurance Workplace

  • Recognized as one of Insurance Business America’s Top Insurance Employers for five consecutive years (2018-2022).
  • Named to Business Insurance’s annual list of the Best Places to Work in Insurance three years in a row (2020-2022).
  • Gold recipient, American Heart Association’s Workplace Health Achievement Index, three years in a row (2018-2021).

General Description: Manages Employee Benefits insurance accounts and services as their day-to-day contact.

Major Responsibilities:

·        Manage a book of business comprised of fully insured clients but may include some self-insured clients. 

·        Provide proactive, personalized support to assigned clients.  Act as the primary contact between clients and insurance carriers.

·        As needed, preparation of materials needed for client meetings.  Educate, advise and aid clients on all Compliance topics. Including, but not limited to ERISA, COBRA, FMLA, 5500s and Health Care Reform.

·        Set up new group insurance contracts for existing clients or new clients.

·        Manage the renewal process including the preparation of appropriate contractual changes.

·        Implement and manage programs recommended by technical resources (e.g. wellness, communications, strategies, pharmacy)

·        May be responsible for the marketing and placement of new benefit products.o    Prepare client application for review
o   Determine most appropriate carriers
o   Analyze and compare carrier quotes and coverage offerings
o   Make recommendations to clients
·        Develop alternative strategies, plan modeling and cost reduction opportunities.

·        Champion client cross-selling initiatives and develop customer accounts.

·        Conduct on-site meetings to communicate or administer benefit plans.

·        Coordinates, manages and attends client meetings both virtually and in person

·        Develop employee communications for renewal changes, enrollment procedures, benefit changes and/or clarifications.

·        Resolution support and oversight for client issues such as contract clarifications and billing.

Knowledge, Skills and Abilities:

·        2-4 years experience in employee benefits industry or related marketplace. College degree preferred.
·        Prior customer service experience is preferred.
·        Must hold or be willing to earn life and disability insurance license.
·        Comfortable with internet-based programs and Microsoft Office products.
·        Ability to set priorities and manage deadlines.
·        Ability to work in a fast-paced, team environment with minimal instruction.
·        Keep informed about industry information, technology and trends.
·        Ability to carry out complex tasks with many concrete and abstract variables. 


USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as 12 paid holidays.


Salary Range: $65,000 - $90,000

This is a Paid Time Off/Paid Sick Leave eligible position. 18 days per year. This is a bonus eligible position with a target incentive of 5%.

Job ID:

26533

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Notice to 3rd Party Recruiters

Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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