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DB Supervisor


Remote- United States, VA - Virginia Beach

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General Description: Responsible for management of assigned team of accountants. Ensure National Accounting Center department quality standards are met and exceeded. Oversee team’s timely recording of direct bill commission receipts, reconciliation of suspense accounts, and monthly accruals.

Provide oversight of company-wide direct bill activities.
Oversee work product and workflow for assigned team. Includes prioritizing tasks, and approving timecards and PTO requests. 
Assist with recruitment and performance management of team members. 
Oversight of team performance through routine audits of activities and scorecards. 
Coordinate monthly one-on-one employee coaching and team meetings.
Reinforce training to new staff members in direct bill procedures. Provide training for existing staff on new procedures upon implementation.
Ensure consistent and maximum usage of automation for processing efficiency.
Act as subject matter expert for team on direct bill matters. 
Review suspense balances for assigned regions to monitor progress. Address concerns with employees.
Review various department reports to identify issues requiring resolution or further action.
Complete or approve suspense account reconciliations or reviews. 
Ensure monthly suspense account accruals are complete. Approve for Direct Bill Manager.
Responsible for assigned processing responsibilities. Includes posting commission checks.  
Review and approve journal entries and check requests submitted by team members. Prepare for higher amounts or more complex transactions.
Coordinate and follow up on direct deposit requests for assigned regions.
Serve as primary contact for assigned regions. Respond to client needs within 24 hours.

Knowledge, Skills and Abilities:
3-4 years of direct bill accounting experience required. 
1 year of previous supervisory experience preferred.  
Associate degree required. Bachelor’s degree in accounting, finance, or business administration preferred.
Thorough knowledge of all aspects of direct bill procedures for an insurance brokerage company. Includes suspense account reconciliation.
Knowledge of general accounting principles.
Proficient in Microsoft Office products, including Excel required.
Excellent written and verbal communication skills.
Strong work ethic with a defined sense of urgency.
Organized self-starter that works well in a team environment.
Strong attention to detail and retention of pertinent information.


USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

$55k-$65k annually

Job ID:


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Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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