USI Insurance

Are you a benefits professional who thrives on solving complex problems, leveraging technology, and delivering exceptional service? USI is seeking a Benefits Operations Analyst to support our employees and their families by providing expert guidance and maintaining the integrity of our benefits programs.

What You’ll Do

As a Benefits Operations Analyst, you’ll be a key player in our Total Rewards team, responsible for:

• Providing daily support to employees and HR partners on USI’s benefits programs.

• Collaborating with carrier and vendor partners to troubleshoot complex issues and ensure seamless service delivery.
• Analyzing benefit utilization, employee feedback, and vendor performance to inform program enhancements.

• Developing a specialty area (e.g., disability, wellness, healthcare reform) and leading innovation in that space.
• Developing and delivering engaging, tech-enabled presentations to new hires and employee groups.
• Supporting our digital benefit enrollment process, life event changes, claims, and account maintenance.

• Creating and maintaining dynamic, user-friendly content across internal systems and communication channels.
• Contributing to open enrollment strategy, communications, and post-enrollment recaps using data insights.

What You Bring

• Education: BA/BS in Business Administration or HR Management preferred.
• Experience: 3–5+ years of direct experience in employee benefits, with a strong understanding of plan design and compliance.
• Skills:
• Strong analytical ability and comfort working with data to drive decisions.
• Proficiency in MS Excel, Word, PowerPoint, and benefits administration systems. Experience with UKG a plus.

• • Excellent communicator with a passion for simplifying complex information.
  • Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.

• Ability to work independently and collaboratively in a team environment.

• • Curious, adaptable, and eager to learn new technologies and approaches.
  • Committed to delivering exceptional service and protecting employee confidentiality.

Why USI?
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. 

Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition 
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. 

Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.

Committed to a Diverse and Inclusive Workplace
Our award-winning I’m With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer

• Recognized as one of Insurance Business America’s Top Insurance Employers eight consecutive years (2018-2025).
• Named to Business Insurance’s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
• Named to Fortune’s Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025). 
• Certified as a Great Place To Work two years in a row (2024-2025).

Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.