USI Insurance

Are you a benefits professional who thrives on solving complex problems, leveraging technology, and delivering exceptional service? USI is seeking a Benefits Operations Analyst to support our employees and their families by providing expert guidance and maintaining the integrity of our benefits programs.

What You’ll Do

As a Benefits Operations Analyst, you’ll be a key player in our Total Rewards team, responsible for:

• Providing daily support to employees and HR partners on USI’s benefits programs.

• Collaborating with carrier and vendor partners to troubleshoot complex issues and ensure seamless service delivery.
• Analyzing benefit utilization, employee feedback, and vendor performance to inform program enhancements.

• Developing a specialty area (e.g., disability, wellness, healthcare reform) and leading innovation in that space.
• Developing and delivering engaging, tech-enabled presentations to new hires and employee groups.
• Supporting our digital benefit enrollment process, life event changes, claims, and account maintenance.

• Creating and maintaining dynamic, user-friendly content across internal systems and communication channels.
• Contributing to open enrollment strategy, communications, and post-enrollment recaps using data insights.

What You Bring

• Education: BA/BS in Business Administration or HR Management preferred.
• Experience: 3–5+ years of direct experience in employee benefits, with a strong understanding of plan design and compliance.
• Skills:
• Strong analytical ability and comfort working with data to drive decisions.
• Proficiency in MS Excel, Word, PowerPoint, and benefits administration systems. Experience with UKG a plus.

• • Excellent communicator with a passion for simplifying complex information.
  • Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.

• Ability to work independently and collaboratively in a team environment.

• • Curious, adaptable, and eager to learn new technologies and approaches.
  • Committed to delivering exceptional service and protecting employee confidentiality.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.