Individual Contracting Specialist - NJ - Marlton, PA - Camp Hill - 32012 - USI Insurance

Job Details

Locations

NJ - Marlton, PA - Camp Hill

Job ID

32012

Description and Requirements

General Description: Responsible for operations and processing within the individual benefits insurance market. Includes submitting paperwork, maintaining client information, and assisting Individual Market Brokers with questions/concerns on already submitted business.

Responsibilities:

• Process carrier enrollment paperwork.

• Support Individual Market Advisors and Account Executives with Individual Business needs.

• Responsible for resolution of Broker issues. Includes assistance with enrollment, claims, billing, and ID card tracking.

• Ensure quality turnaround time and accuracy goals are met.

• Assist with miscellaneous quoting on behalf of brokers, as needed.

• Manage application tracking and status.

• Order supplies, carrier kits, and materials for brokers as needed.

• Develop and maintain strong internal relationships with IMAs and account executives.

• Develop strong knowledge of carrier processes and systems.

• Develop comprehensive knowledge of Broker Contact Units and appropriate Broker Executives.

Knowledge, Skills and Abilities:

• High School degree or GED required.

• Must have Accident & Health license or obtain within three months from date of hire.

• Familiarity with Individual Market products.

• Understanding of benefit plan designs and claim procedures.

• Working knowledge of Microsoft Office products, including Word, Excel, and PowerPoint.

• Strong organizational, time management and multi-tasking skills.

• Superior attention to detail and follow-up skills.

• Strong communication and problem-solving skills.

• Ability to work effectively in a team environment.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

$55,000