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Client Returns Processor
Location:
VA - Virginia Beach
Apply nowGeneral Description: Responsible for processing check requests. Includes forwarding premium payments to clients, finance companies, or direct bill insurance companies.
Responsibilities:
• Prepare premium disbursement checks, wire transfers and ACH payments.
• Correspond with USI retail offices, finance companies, and direct bill carriers. Manage assigned centralized e-mail boxes and respond to all requests within 24 hours.
• Monitor open check requests on a weekly basis to ensure payment is received from insurance company. Process returns to the insured or finance company.
• Manage all open tasks in ImageRight. Includes processing premium disbursements for assigned regions/offices.
• Resolve uncleared checks. Includes voiding and reissuing check as advised.
• Assist department in overall success in meeting quality standards for processing.
• Follows all audit policies and procedures.
• Responsible for scanning all approved payment support into electronic document management system.
Knowledge, Skills and Abilities:
• 2 years + accounting experience required.
• Associates degree required; Bachelor’s degree preferred.
• Working knowledge of Microsoft Office suite, including Excel.
• Knowledge of general accounting principles.
• Strong work ethic with a defined sense of urgency.
• Organized self-starter that works well in a team environment.
• Strong attention to detail and retention of pertinent information.
• Accurate and fast data entry.
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
Job ID:
30261