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Claims Specialist I

Location:

WA - Seattle

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Why USI?

USI is one of the largest insurance brokerage and consulting firms in the world. Something special is happening here with our more than 8,000 associates across the U.S. and abroad – and we invite you to learn more.

Unrivaled Resources and Support

The USI ONE Advantage® allows USI to deliver unique solutions to our clients. This value proposition provides unmatched growth and opportunity for our associates and, at its core, represents a significant investment in our people.

Unique Employee Programs and Deep Community Engagement

We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. Our annual community service initiative engages associates in hands-on regional service projects helping hundreds of thousands of people each year.

Industry-Leading Associate Rewards and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day.

Committed to a Diverse and Inclusive Work Environment  
USI values diversity and is dedicated to ensuring a fair, diverse, and inclusive work environment for all. Our diversity and inclusion program, "I'm With U," advances these initiatives to champion our team members and the communities we serve.

Nationally Recognized as a Top Insurance Workplace

USI has been recognized as one of:

·        Insurance Business America’s Top Insurance Workplaces, three years in a row (2018-2020).

·        Business Insurance’s 2020 list of Best Places to Work in Insurance.

·        Forbes Best Large Employers in America (2018-2019).

Ranked as one of Forbes Best Large Employers in America (2018-2019).

General Description: Lead claim administration functions for clients of the business.

Responsibilities:

  • Detailed understanding of multiple lines of coverage relative to claims management, strategies, resolution techniques & coverage form (generally WC & Liability & Property) with claim expertise in at least one line.
  • Understanding and ability to navigate through claims in these additional lines of coverage: EPL, D&O, E&O.
  • Ability to use carrier / TPA claims management systems to generate reports that provide leading edge loss information (analytics) to help develop risk management plans (lag time, medical only to indemnity ratios, frequency and severity trends, location loss experience, root cause of loss, dashboard reports, etc.).
  • Skill set to evaluate TPAs and conduct TPA or carrier implementation with Special Account Instructions.
  • Understand the financial impact of losses.
  • Ability to communicate with internal resources to explain results and help develop improvement for risk management plans.
  • Ability to develop high quality output documents for internal resources, clients and carriers
  • Understand client business issues.
  • Provide the analytics in a clear and concise manner to clients and internal resources with suggestions to improve TCOR.
  • Development of written improvement plans with targeted improvement and financial impact.
  • Ability to influence clients in the implementation of risk improvement plans.
  • Ability to effectively deliver message to C suite level.
  • Higher working understanding of Risk Control services and impact.
  • Greater understanding of analytics; loss forecasting, experience mods, reserve analysis, collateral, etc and claim impact on the above.
  • Responsible to assist members of the USI team with "Close" and "Keep". 

Knowledge, Skills and Abilities:

  • Superior written and oral communication skills.
  • Ability to lead a team and work well in a team environment.
  • Must have expert analytical thinking and problem-solving skills.
  • Superior organizational skills required.
  • Expert negotiation skills required.
  • Ideal candidate will have a minimum of ten to fifteen year of claims administration experience.
  • College degree preferred but high school diploma or graduate equivalent degree required.
  • Expert in MS Office suite of products, especially MS Excel.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

Job ID:

21648

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Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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