USI Insurance

General Description: Provide claims advocacy and consulting services for USI’s most complex Commercial Lines clients.

Responsibilities:

· Conduct claim reviews in conjunction with service plan. Monitor and measure financial impact of USI reviews and communicate results to client.

· Negotiate with carriers to develop special account instructions.

· Analyze loss trends and business issues. Tailor service plan to address adverse trends and mitigate claim duration, severity and costs using claims management solutions.

· Advocate on behalf of clients on claim denials, reservation of rights, negotiating optimal coverage position.

· Assist client with evaluation and reporting of complex claims.

· Review reserving accuracy on specific claims.

· Develop action plan and assist with resolution of complex/high exposure or high-profile claims.

· Provide guidance on litigation management and medical management solutions.

· Partner with risk control and analytics/placement team to identify loss trends and develop a comprehensive program focused on reducing total cost of risk.

· Contribute insights and client solutions in USI team huddle meetings.

· Navigate clients through complex claims including Employment Practices Liability (EPL), Directors & Officers (D&O) and Errors & Omissions (E&O)

· Evaluate third-party administrators (TPAs) and install TPA or carrier alongside client.

· Remain current with Carrier and TPA service and technology capabilities, industry trends, development around key case law, and industry claims solutions.

Knowledge, Skills and Abilities:

· 8 years + in a claims administration role for a Commercial Lines agency required.

· Bachelor’s degree strongly preferred.

· Property & Casualty license preferred.

· Detailed understanding of multiple lines of commercial lines coverage (generally workers compensation, liability and property or marine & energy). Claims expertise in at least one line.

· Comfortable with internet-based programs and expertise in Microsoft Office products.

· Strong understanding of loss forecasting, experience mods, reserve analysis, collateral, etc.

· Expert business, negotiation, and data interpretation skills.

· Strong written and verbal communication skills. Must effectively deliver messages to C-suite.

· Ability to work well in a team environment.