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Commercial Lines Claims Specialist

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General Description: Assist in claim administration functions for clients of the business.


  • Basic knowledge of claims function and processes.
  • Ability to effectively communicate with internal and external customers and adjusters.
  • Basic understanding of at least one line of coverage relative to claims management, strategies, resolution techniques and coverage forms.
  • Basic technical/administrative capability to report basic claims and use basic features of carrier/TPA claim management systems.
  • Participates in claim advocacy and negotiation, including claim denial review, reservation of rights review, and claim reporting.
  • Assists in analyzing claims based on a best practice outline and partners with members of the technical resource team.

Knowledge, Skills and Abilities:

  • Strong written and oral communication skills.
  • Ability to work well in a team environment.
  • Must have a capacity for analytical thinking and strong problem-solving skills.
  • Strong organizational skills required.
  • Entry-level negotiation skills required.
  • Ideal candidate will have a minimum of one year of claims administration experience.
  • College degree preferred but high school diploma or graduate equivalent degree required.
  • Proficient in MS Office suite of products.

Job ID:


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Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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